MSP Vs MSSP: What is the difference?

A Managed Service Provider is essential in the management and monitoring of the health of your business's technology. MSPs are concerned with the provision of the tools and support that your company requires to run efficiently to the benefit of internal teams and external customers. They watch over your data so that it stays accessible and functional for employees and customers. If you are experiencing technical problems or issues accessing your data, our MSP services can address them as soon as possible. Contact AlxTel today to learn more, now let’s deep dive into MSP and MDR.

From AlxTel’s experts’ point of view, MSPs specialize in administration of technology. They carry out tasks such as granting user permissions based on roles and onboarding new members of staff into your tech systems, carrying out logs, and troubleshooting the incidents. They can, therefore, work together with the database manager to offer training support, thereby increasing operational efficiency.

This will help the MSP to implement new applications in a streamlined manner that will not disrupt the business. If there are technical or performance issues, the MSP will step in to solve them. It saves or even altogether does away with the requirements for an in-house staff, so in many small and big businesses, it forms a cost-effective solution by partnering with an MSP.

MSSP vs MDR

An MSSP is responsible for the detection of cyber threats along with responding to them. Among the most critical tools that MSSPs rely on is MDR. MDR refers to managed detection and response solutions which are designed to assess the networks and identify suspicious behaviour. However, MDR represents only a small subset of the overall cybersecurity framework. Without advanced AI and Machine Learning capabilities and expert human intervention, MDR is more of another software tool rather than a complete replacement for the MSSP. Hence, AlxTel uses a great combination of such tools and strategies to solve your tech business security issues.

Does Your Business Need an MSP, MSSP, or Both?

The determination of the need for an MSP, an MSSP, or possibly both will depend on current capabilities and the amount of risk that your business is prepared to manage.

When to consider an MSP:

·???????? Your business lacks in-house IT capabilities.

·???????? You need help setting up computers, networks, servers, or purchasing hardware.

·???????? You prefer a "do it for me" approach to managing IT operations.

When to consider an MSSP:

·???????? Your business can manage basic IT needs but requires support in securing data and networks.

·???????? You have IT staff or security tools like firewalls and EDR but do not know how to manage them properly.

·???????? You are bound by a requirement to meet the standards of cybersecurity frameworks, such as NIST CFC or ISO 27001.

When to consider both MSP and MSSP:

·???????? Your business has minimal or no internal IT staff.

·???????? You want to outsource your IT responsibilities to focus on core operations.

·???????? You need specific guidance in the management of IT and cybersecurity.

At AlxTel, we?offer?all-inclusive?Managed IT Security Services?that?cover?all the aspects of?technology infrastructure and data security?at every?point. Safeguarding customer and company data can be?a hassle, but we?are?here to?take?away?that?burden. By?being?ahead of the latest?trends in?security, we?keep your business?safe?from?an ever-changing digital landscape.

Choosing?the?appropriate?service for your business is a?balancing?of several factors. If you are?still?unsure?between?an?MSP?and?an?MSSP?or?maybe?both, we can?explain?the differences?so?that?you?can?make?an?informed choice that suits?your business's security needs.

Can an MSP Also Offer Security Services?

If you are a client of an MSP, no doubt you have seen how MSPs begin to provide security services. Some invested resources and expertise to make MSSPs legitimate, while most just buy MSSP software without knowing how to use the asset to their advantage. It is like having the equipment at the gym. You have the tools but without utilization, they won't yield results.

MSPs and MSSPs are for different purposes, and perhaps the transition from the former may not be a simple matter of buying tools. However, if all you want is a robust solution in IT and security, have an MSP in partnership with MSSP. You get one point of contact, but experts in depth for your security needs are all leveraged.

Customized IT Security Solutions

All businesses have different security needs. Thus, we at AlxTel prefer to work closely with your IT team to ensure best development of solutions tailored for your organization. Whether it be co-managed or fully managed security services, all of our offerings are created for you to protect critical assets, reduce costs, and free up your resources so you can focus on your core business activities.

Contact us today to learn more about how we can help secure your business!