The MPI Debate and Review
Joshua Taylor
Content without the hassles || Video Editor ll Videographer || Podcast Host || Data Nerd || VP of Fixed Operations || Bearded Brother || Mechanic
Hello, Wrenches!
In recent discussions among automotive service professionals during my last newsletter about the MPI (you can gain access here), several critical issues surrounding the Multi-Point Inspection (MPI) process in dealerships have been brought to light. I've created an extended discovery and conversation, using that feedback.
PS, this is a super truncated version of the newsletter. If you want full access, hit my DMs or email me at [email protected] with the Subject MPI Debate Newsletter. (It's free)
?? Pros of the MPI Process
?? Cons of the MPI Process
?? A Glimmer of Hope
?? Conclusion
Stay tuned for more insights and discussions in our next edition!
j.
Hopefully, you enjoyed the?newsletter!?If you did, I welcome you to share the newsletter with folks that you think could benefit.
领英推荐
PS, we had a LIVE event a few weeks back, talking about flat-rate.
Check out the YouTube recording for the amazing insight the 10 Mill Masters brought up:?
-----
I'm?Joshua Taylor I help Service Managers hit revenue targets.
Click my name + follow + ?? for Daily Content to drown your service drive in customer pay work.
Content:
All Content links can be found?HERE:
Products:
Community:
Disclaimer: I am not a Psychologist or Wellness practitioner, registered or otherwise; even though I've now been called a therapist almost a dozen times. I am not a professional Life Coach or trained teacher. I am simply applying my perspective and relaying advice I've created or gathered over the years from other professionals, with a peppering of research and statistics, in addition to the context of my life. Please, do your own due diligence, and use it at your adult discretion.
My last name is "Repair Orders" - I sell software to help Fixed Ops produce more
1 年This is super insightful. Goes to show that any process or step needs to be thought about from all aspects and points of view.
Husband. Dad. Work in Progress. Automotive Professional
1 年The MPI has become a silly hill to die on for either side. When I was a tech I looked at them as two things, first it was to CYA and second it was to sell work as needed. Even if it didnt do one, it always did the other. Nowadays I look at it as three things. CYA, to sell work and for transparency. I made hundreds, maybe thousands of hours off the MPI and didn’t flag a tenth on the MPI itself. Slept better at night knowing that I wasn’t gonna get checked for sloppy inspections or missed safety items. Imagine if everyone still had to hand write inspections lol. There would really be some unhappiness.
Master Automotive Technician
1 年I am glad you're highlighting these issues. It doesn't get better if we don't talk about it.
Excellence Enthusiast | Servant Leader | Corporate Fixed Ops Director & Facilitator | Training Coach | Inspiring Growth, Elevating Performance, and Leading Teams with Constant Energy, Integrity, and Honesty
1 年Very true The MPI process is one where there could potentially be a debate On the surface it is one of those issues where everyone is wrong And everyone is correct If This is a big ‘if’ If the department is not functioning as a team The MPI process must be managed as a circle, where the MPI (preferably electronic) is performed, sold and returned (verified) to the tech (or team) which completes the MPI With trust and transparency This is not a debate Without trust It is a serious debate
Empowering Hutchinson Startups with WordPress, eCommerce, and Community. Based in Hutch, KS—Serving the Globe.
1 年Thanks for the shout out... Nice piece.