The Most Important Elements of Leadership
Carson V. Heady
Best-Selling Author | Managing Director, Americas - Microsoft Tech for Social Impact | Podcast Host | Sales Hall of Fame
Understanding your team, promoting their achievements, fostering collaboration, making deliberate decisions, and maintaining consistency are crucial elements that can make or break a leader's effectiveness.
Connecting with Your Team on a Deeper Level
In these times, it's more important than ever to grasp the perspectives of the people working under you. It's not about prying into their personal lives, but rather ensuring that you're actively checking in and seeking to understand their frame of mind. How are they feeling about work, their career, and even their home life? Taking the time to genuinely inquire about their well-being and concerns builds trust and fosters a supportive team environment.
Celebrating Wins: Recognition and Best Practices
One thing I've always believed in is promoting your people, not just in terms of formal promotions but by recognizing their achievements and sharing best practices. As a leader, being the authority is good, but sharing success stories and lessons learned within the team creates an environment of mutual growth and celebration. It's not just about what you can achieve; it's about what your entire team can achieve together.
Betterment Committees: Empowering Your Team
I've seen tremendous success with what I call "Betterment Committees." These are forums where team members can meet without managerial influence, fostering open discussions and the sharing of ideas. Addressing concerns, even if the resolution isn't immediate, is critical. It shows that every voice matters, and you value your team's input, leading to a stronger, more cohesive unit.
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Deliberate Decision-Making: Hear Every Perspective
When faced with complex situations, resist the urge to react impulsively. I've dealt with sales disputes and integrity issues where it might seem cut and dry, but I always make it a point to hear all perspectives. It's akin to our judicial system – a fair and open-minded approach ensures that every team member feels heard and valued.
Consistency in Leadership: Steering Through Challenges
Consistency is key, especially during turbulent times. I've learned that maintaining a steady hand on the wheel, treating people with respect, and staying true to your principles can help navigate through the storms. Even on the toughest days, staying consistent in your approach and being there for your team builds trust and resilience.
A Personal Blueprint for Success
Effective leadership is a journey, not a destination. By prioritizing understanding, promoting achievements, embracing collaboration, making deliberate decisions, and maintaining consistency, you can create a blueprint for success. These insights, drawn from my own experiences, are a guide for leaders navigating the ever-evolving landscape of professional management.
Leadership is a commitment to growth and support for everyone on your team. Make it your focus and priority!
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