The Best; The Most; ...

The Best; The Most; ...

'The best product in the market', 'the most selling,' 'the best equipment,' or 'the safest place.' We are constantly bombarded with advertisements claiming their products or assets are the best. For example, I recently came across a company's job opening advertisement that included a similar statement.

Research in fields like marketing and management science has shown that people tend to be skeptical of such superlative claims, yet many companies continue to use them when comparing themselves to others. These superlative adjectives are also frequently found in a company's Vision, Mission, and Values (VMV) statements or quality policies.

It's essential to recognize that no individual or company is perfect; there's always room for learning, improvement, and growth. Phrases like 'the most' and 'the best' are bound by time and context constraints and can't be applied universally. Successful companies focus on continuous improvement and avoid comparisons with others. Instead, they concentrate on their goals, ambitions, and values, clearly defining them in action and effectively communicating them to others. They prioritize their customers and employees, demonstrating through actions that they listen and care.

Whether as individuals, teams, or companies, it's beneficial to measure progress against one's own previous performance instead of comparing to others. While role models and best practices can guide you, avoid direct comparisons between different entities, especially when assessing children. Human characteristics, culture, and values are shaped over the long term and require a deep understanding of history, backgrounds, interactions, and other factors when making comparisons or trying to instill a culture within an organization. Therefore, the most efficient path to success involves continuous self-investment, a concept that people can readily understand compared to the overuse of superlative adjectives.

In my previous posts, I have discussed topics like creating a quality culture, continuous improvement, and career paths, which you can find relatively with the provided links. I will delve deeper into subjects like VMV and strategies in future posts, which you can follow.

Please don't hesitate to share your comments; I'm always eager to learn from your insights.

Mohsen Jafari

Quality Assurance Site Leader at Wabtec Corporation

1 年

Thanks my friends for your attention. ?? ??

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