The Most Asked Customer Service Question

After analyzing tens of millions of surveys, I have seen so many questions from customers. The interesting thing is that I have seen the same types of questions come up across most industries. 

Through the last few posts, you've learned two of the types of questions customers ask. In the video below, I share the third question. It is the most asked question customer service representatives receive across all industries. If you want to lower the number of calls, emails and chat sessions your company has--and thus reduce cost, learn how to eliminate the need for your customers to ask this question.