More Security Demanded After A Vicious Attack by a 230-lb Patient at a Chicago area Hospital in Left A Therapist with Terrible Injuries!

More Security Demanded After A Vicious Attack by a 230-lb Patient at a Chicago area Hospital in Left A Therapist with Terrible Injuries!

RISKAlert # 2033 ???????????????????November 16, ??2024? ??????????????????????Downer’s Grove, Illinois

Sandra Gatlin, 64, was working with a psychiatric patient in the hallway of the emergency room at Advocate Good Samaritan Hospital in Downers Grove, Chicago, when he violently lashed out, and attacked her, leaving her with life-changing injuries.?

Sandra's family said video footage of the brutal attack emphasizes the need for more significant security reforms. "How is this possible that so many things could have gone wrong and allowed for this to happen?" said her daughter, Candice Gatlin. T

he video recorded the ER during her overnight shift as a psychiatric crisis therapist at Advocate Good Samaritan Hospital on Oct. 30, 2024, shows the "nightmare" attack by an agitated psychiatric patient. The Hospital initially said Gatlin had fallen, but security camera footage obtained by the CBS News Chicago Investigators shows it was anything but a fall.?

An agitated, 230-pound psychiatric patient had been moved to the ER hallway from a private room. "Once they moved him to the hallway area, his wife left and security walked out of the ER with her, so my mom was left completely vulnerable, and it really set the scene for the nightmare to begin" , the therapist’s daughter, Candice said.?

In the hallway, the patient walked up to Sandra and knocked her to the ground.? The attacker’s gown fell off and the naked man punched Sandra several times in the head. .? "Her skull was crushed and had to be stapled together. I think it was seven or eight staples that she received. She had multiple brain bleeds in two different areas of her brain," Candice said. "Her spine was fractured in two different places, and we're still finding injuries as we see doctors outside of Advocate Health to get the attention that she needs."

Candice said her mother also has had frequent panic attacks since the attack. Sandra, who is still too unwell to be interviewed, described the attack over the phone. "He was overpowering me, and that's the last thing I remember," she said. "I don't remember him punching me, I don't remember screaming, I don't remember any of it."? Another patient who was an eyewitness in the ER said she will never forget Sandra's agonizing screams. "She smashed her head, and then he continuously just started to punch her," she said.

Candice said she is frustrated by how Advocate has handled the situation since the attack, and she wants her mother's story told to prevent Gatlin's co-workers from becoming victims themselves. "I'm hoping to speak out to advocate not just for my mom, but for everyone who expects better from the institutions meant to protect them," Candice said.? Internal emails show that extra security rounds were added to psych patient rooms, but Candice said enhancements should be specific to the ER and protocols involving moving psych patients. A spokesperson for the hospital said they have made significant changes that can't be discussed publicly for security reasons. ?????

The spokesperson for the hospital continued, "Violence against our teammates in any form is unacceptable and sadly is part of a disturbing national trend affecting health care workers across the country. Physicians, nurses, and other health care professionals work around the clock to provide quality care to everyone who needs it, and they deserve to do so in a safe environment. To help protect our teammates, we have a violence prevention program and policies that we continually evaluate and enhance. When an incident occurs, we have robust wrap around support for teammates. We reported the incident to local law enforcement and refer all other inquiries to the Downers Grove police department. Out of respect for privacy, we cannot provide further details."

The patient who attacked Sandra was arrested and charged with felony aggravated battery, but Candice said it shouldn't have come to that. "I think that it is a public health matter, as well as the people who are there for you to save your life have their own lives at risk during this," she said.

OSHA (the U.S. Occupational Safety and Health Administration) ?has opened an investigation into the attack.

THANKS FOR READING?? ?We provide Active Shooter & Workplace Violence Risk Assessments, as well as Advanced Workplace Violence Training & Drills, as well as CMS? All-Hazards Security Risk Assessments, AND Safety Inspections. and OSHA Training.

CALL US TO DISCUSS A WORKPLACE VIOLENCE PROGRAM TO KEEP EMPLOYEES SAFE!

For more information, write: Caroline Ramsey-Hamilton at [email protected], or ?David A. Ward at [email protected]. ?We provide the best Active Shooter & Workplace Violence Risk Assessments, as well as Advanced Workplace Violence Training & Drills, as well as CMS All-Hazards Security Risk Assessments

Dave Young

Co-Founder of Vistelar, Author, Weapons Designer, Trainer, Speaker, Consultant

1 周

Outstanding article, very sad story. This incident underscores the need for stronger safety in healthcare, especially ERs. Sandra Gatlin’s attack reveals gaps in patient management, showing the consequences of inadequate safeguards. Preventing workplace violence requires training to manage aggression, ensuring staff are not isolated, implementing targeted protocols, and providing support. Sandra’s story highlights the urgency of reforms to protect healthcare workers.

Christopher Sevick

Experienced Security & Safety Professional | Fire & Security Supervisor | Risk Management, Emergency Response, Hazardous Waste Compliance | Proven Leader in Incident Command & Safety Training | Armed Security

1 周

Great advice. If you know policy and can stay within it effectively and still be doing your job properly everyone will benefit. I’m sure in many respects it will depend on if/when hospital administrators want to protect staff vs appear as if they have security present & visible, tasked with providing directions and a “uniformed” appearance.

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Jonathan Del Castillo Sr.

I'm a task-oriented-substance-over-style-realist. No excuses just solutions!

1 周

It's definitely a staffing issue, but less talked about, a policy issue as well. Hospital leadership, specifically Security leadership, has to loosen the reigns to a degree with what's allowed in terms of use of force. Many hospitals have these comprehensive self-defense programs that give Officers the feeling of empowerment and protection on using certain techniques, yet frowned upon using them in real-life situations. At a previous job, I was literally told by a supervisor that "using your ASP baton, regardless of the circumstances, is going to get you fired." Mind you, we were trained and certified (received a cute certificate too) in using the ASP baton and Taser for assaultive behavior but then fed this crap. So in short, much of the WPV could probably be mitigated if leadership trusted their own training and weren't always so litigation conscious. Officers are less likely to act when they see Officers being disciplined or even terminated, for following policies that were approved by leadership and legal departments. If you don't want Officers to act within the scope of your policies, then change the policies that effectively handcuff Officers' abilities to do their job. I'm sure that won't have an adverse impact on WPV.

Christopher Sevick

Experienced Security & Safety Professional | Fire & Security Supervisor | Risk Management, Emergency Response, Hazardous Waste Compliance | Proven Leader in Incident Command & Safety Training | Armed Security

1 周

With 73% of all workplace violence against healthcare workers since 2010 this is a huge problem. As jails limit access to those with medical needs, due to staffing challenges, and as ER/ED limit care & process to reach inpatient psychiatric beds takes longer concers of these issues continuing to occur are significant.

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