More Ideas on LLMs, individuals, and the Healthcare System
Fred Goldstein
President Accountable Health, LLC | Champion of Healthcare Reform | Advocate for Population Health | Led the Annual Medicare Wellness Visits into the ACA | Editorial Board Member, Journal of Population Health Management
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Another area where an LLM can assist someone is in providing suggestions to reduce one’s healthcare costs, this was from Claude:
What are ways to lower my healthcare costs?
Here are some suggestions to help lower your healthcare costs:
·?????? Enroll in a high-deductible health plan if possible. Premiums are lower, even though you pay more out-of-pocket initially before coverage kicks in. Also contribute to an HSA if enrolled in an HDHP.
·?????? Use in-network providers whenever possible. Staying in-network means you'll pay less for care due to negotiated rates between the provider and insurance company.
·?????? Choose urgent care over the ER for non-life threatening issues. Urgent care costs much less than an expensive ER visit.
·?????? Take advantage of preventive care like annual check-ups which are often covered at low or no cost due to health care laws. Preventive care can help avoid costly diseases.
·?????? Be proactive and stay on top of recommended health screenings for your age and risk factors. Diagnosing issues early is less expensive.
·?????? Use generic prescription drugs instead of brand name if possible. Generics can cost 80% less but be just as effective.
·?????? Check if your employer offers a Flexible Spending Account (FSA) or Health Savings Account (HSA). These pre-tax accounts can be used for qualified medical expenses.
·?????? Ask your doctor for 90-day prescription refills if taking a medication long-term. This can save on copays compared to 30-day refills.
·?????? Review each medical bill and EOB for errors. Dispute any charges that seem incorrect or duplicated.
·?????? Shop around for cheaper imaging and lab services. Costs can vary greatly between providers for the exact same services.
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And here was another regarding a hospital bill, and an individual with no insurance:
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Here are some suggestions on how to handle a large hospital bill when you don't have insurance:
·?????? Ask for an itemized bill and review it closely. Look for any unnecessary or duplicate charges that can be disputed or removed. Also check that you were only billed for services actually received.
·?????? Negotiate with the hospital. Ask if they can offer a prompt payment discount or set up a payment plan with low or no interest. Many hospitals are willing to negotiate, especially if you pay a large portion upfront.
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·?????? Apply for financial assistance. Most hospitals have charity care or financial assistance for low income, uninsured patients. Provide proof of income and expenses to see if you qualify.
·?????? See if you can qualify for Medicaid. Being uninsured with a large medical bill may make you eligible for Medicaid, which can then retroactively cover the hospital costs. Look into applying.
·?????? Talk to the billing department about possible waivers, discounts or writing off a portion of the bill. Explain your financial hardship and inability to pay the full amount.
·?????? Consider using a medical credit card or personal loan to pay off the balance in fixed monthly payments, rather than a lump sum. This spreads out the cost over time.
·?????? Hire a medical billing advocate. They can audit your charges, negotiate on your behalf, and deal directly with the hospital's billing department.
·?????? As a last resort, declare bankruptcy. Medical debt is a common reason for filing bankruptcy, which can eliminate or reduce the amount owed.
Stay persistent and don't be afraid to advocate for yourself. With patience and negotiation, you can hopefully resolve the bill. Let me know if you have any other questions!
Both of these provide some good and simple advice and can be followed up with a request for more information or to write various letters in the first case such as:
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Dear Hospital Billing Department,
I am writing regarding the outstanding balance I owe for medical services received at your facility on [date of service]. As you know, I am currently uninsured and unable to afford the $ [dollar amount] bill in full at this time.
I am asking that you please consider granting me financial assistance or a significant discount on my account. As evidence of financial hardship, my annual household income is only $ [dollar amount], which classifies me below [percent]% of the Federal Poverty Guidelines. I have no assets of substantial value. Paying this hospital bill in full presents a severe financial burden that I simply cannot endure.
It was never my intention to incur such costs without payment, however I found myself in the unfortunate position of requiring emergency medical care without insurance coverage. Your hospital kindly provided lifesaving treatment, for which I am extremely grateful. I now humbly request your help during this difficult financial time.
Providing charity care or a discount would mean so much to me and allow me to focus on regaining my health. I am happy to provide any additional documentation needed to assess my financial situation. Please let me know if any flexible payment arrangements can be made as well. I appreciate your consideration of this matter. Feel free to contact me if any additional information is needed.
Thank you for your time. I look forward to your response.
Sincerely, [Your name]
Additionally, Claude can provide the individual with the Federal policy guidelines and the calculations to fill in the blanks.
For those with limited Health Literacy skills or knowledge of the Healthcare system, LLMs like Claude can provide significant assistance to individuals and move towards leveling the playing field. Providing access to and education about these systems by Community Health Workers, Social Workers and others working with disadvantaged populations will be of benefit to many persons.
Co-founder at Atta Systems & Medicai | VC-backed | Innovation through technology in healthcare
1 年Fred, thanks for sharing this!
Physician
1 年It's crucial to have resources like this to empower people to advocate for themselves and access the support they need. This kind of guidance can make a significant difference in people's lives and financial well-being. Kudos to Claude and those working to level the playing field in healthcare! ?????? #HealthcareAdvocacy #FinancialAssistance
Data Cathedral Architect, Chief Question Officer
1 年I love the use case my friend. I still have bills to finish paying from last year. I thought I knew the system, I thought I was asking the right questions. But unexpected bills not even sent for 6 months are really jamming me up. My in/out of network situation flopped mid/year because UnitedHealthcare decided they no longer wanted to have my health system in network. So the continued treatments ended up costing me dearly. It's a system out of control run and any positive help #LLM's can offer are helpful.