More Doctors are considering Concierge Telehealth as a Career Move
Better pay better options? Maybe...

More Doctors are considering Concierge Telehealth as a Career Move

As a healthcare provider, it’s becoming more important for you to stay up-to-date on the latest trends in healthcare. In recent years, one of those growing trends is concierge telehealth — and many doctors are now considering this unique path as a career move.


Concierge telehealth offers physicians the opportunity to provide remote access to medical advice, diagnosis and treatments for patients without needing them to make an office visit.


With advancements in technology that continue to improve patient convenience, security and outcomes, there are ample benefits when it comes to implementing concierge telehealth into existing practice models.


Through this post, we will explore why doctors find concierge telehealth favorable – from both provider and patient perspectives – while offering tips on how best to incorporate such services into your current practice setup.


What is Concierge Medicine?

Concierge medicine is a type of medical practice that provides more personalized health care and services than traditional medicine. The focus of the practice is to create an ongoing relationship between patient and doctor in order to provide more focused, comprehensive care tailored to individual needs.


It typically requires patients to pay an annual fee in exchange for enhanced services such as same-day appointments, longer office visits, and 24/7 access to their doctor by phone or email.


Is there a Telemedicine Concierge Model of Healthcare?

Yes, there is.

This model focuses on providing personalized care and services to patients through virtual visits with their medical professionals. The patient pays an annual fee for access to same-day appointments, extended office visits, and 24/7 phone or email contact with their doctor.


What are the main benefits of concierge medicine?

The main benefits of concierge medicine are:

  • More personalized care and services tailored to individual needs
  • Same-day appointments
  • Longer office visits
  • 24/7 access to their doctor by phone or email


The VIOS Clinic platform is revolutionizing the day-to-day operations of medical practice, allowing physicians to step away from tedious administrative tasks and focus on providing exceptional patient care.


Our clients enjoy increased quality time with patients – focusing on preventive medicine and tackling all concerns during a single visit.


Concierge doctors benefit as well by regaining control over their schedules for an improved work/life balance while sustaining successful career longevity in the long run.


What is the business model of concierge medicine?

The business model of concierge medicine is based on a subscription fee that patients pay annually or monthly in exchange for personalized care and access to their doctor.


Patients are usually required to make an upfront payment or deposit, and then they pay a fixed amount every month or year.


Doctors are compensated through the subscription fees charged by the practice, allowing them to provide high-quality services and extended hours to their members, in the form of prepaid capitation.

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Why is it better to have regular loyal subscribers instead of new but episodic customers??

Having regular, loyal subscribers is preferable to having new customers on an episodic basis for several reasons.

Consistent income

Having a base of loyal subscribers provides reliable and consistent streams of income, allowing businesses to plan their budgets and resources better.

Long-term investment

Subscribers commit to long-term relationships with their favorite brands or services, providing value over time and helping the business build a strong customer base.

Reputational strength

Regular loyal subscribers create a favorable image for the business in the market, as they are seen as reliable and trusted providers of quality products or services over time.

Improved customer experience

Having loyal subscribers allows businesses to understand what their customers need better and improve their user experience, making them more likely to keep coming back for more in the future.

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What are the benefits of a prepaid capitation model of provider payments?

The benefits of a prepaid capitation model of provider payments include:

  • Reduced paperwork and administrative costs
  • Increased focus on quality care and preventive health services
  • Increased predictability of income
  • Improved visibility into practice expenses and financial performance.


How can I be sure that concierge medicine is a good fit for my particular practice?

To ensure that concierge medicine is the right fit for your practice, consider factors such as:

  • Your patient demographic and their willingness to pay subscription fees
  • Your current patient load
  • Your current operating costs
  • The services you are willing to provide
  • The amount of time available for each patient appointment
  • Regulatory requirements in your area.


How will transitioning to a concierge model impact the care of my patients?

Transitioning to a concierge model will typically have a positive impact on the care of patients. Benefits may include:

  • Increased access to their provider through extended hours, shortened wait times and quick response times for questions or concerns
  • More personalized care and attention from their doctor
  • Improved patient engagement due to increased one-on-one time during appointments
  • Enhanced communication with their provider via secure messaging, phone, or email
  • Reduced administrative demands due to fewer patients seen per day.


For patients, longer visits and dedicated attention from their preferred doctor can provide greater satisfaction. To make healthcare more accessible, your telemedicine practice can offer same-day or next-day appointments with virtually no wait time — allowing for a smoother experience as you help them navigate through their medical journey.


How can a doctor join a concierge medicine practice?

Joining a concierge medicine practice typically requires the following steps:

  • Research existing concierge practices and decide which one is the best fit for you
  • Contact the practice and inquire about their requirements for membership
  • Obtain licensure, if necessary, for the state in which the practice resides
  • Negotiate contract details with the practice, including fees, services provided and expected patient volume
  • Receive training from the practice on patient care protocols and office processes
  • Market your services to potential patients.


Will I retain stewardship of my patient community?

When you partner with The VIOS Clinic, your autonomy is paramount - every decision regarding helping your patients manage their health needs and professional brand ownership stays in your capable hands.


Through our steadfast commitment to supporting independent practitioners for a lifetime of hard work, we remain focused on keeping you at the center of excellence as an autonomous practitioner.


How can I tell my regular patients that I am now in a concierge medical practice?

Telling your regular patients that you have joined a concierge medical practice can be done in several ways:

  • Send out a mailer to existing patients, informing them of the transition and the benefits of your new practice
  • Share your provider page on any social media accounts with information about the transition
  • Schedule individual visits or phone calls with each patient to discuss their care and any changes due to the transition – especially about the direct-pay memberships.
  • Distribute informational brochures at local businesses or events about your concierge medical practice – a simple QR code can direct them straight to your sign-up page.


Who will manage the membership fees?

The VIOS Clinic has taken the hassle out of collecting membership fees. Our convenient online payment portal works with Stripe to ensure you can effortlessly collect payments from patients and receive your funds directly in a free, secure account.


Will The VIOS Clinic provide marketing support?

As part of our comprehensive marketing services, we can customize growth and retention strategies to suit your practice. From patient satisfaction surveys to quarterly newsletters and more, you'll have the tools necessary for increasing loyalty among current patients while expanding your reach even further.


How will I make sure that membership-based telehealth is really affecting my patient’s healthcare needs?

To ensure that membership-based telehealth is positively affecting your patient's healthcare needs, it is important to:

  • Set measurable goals for each patient, whether they are related to health outcomes, lifestyle changes or other objectives
  • Get feedback from your patient’s PCP or family practitioner.
  • Monitor patient engagement regularly and adjust your approach if necessary
  • Leverage feedback from surveys and interviews to understand how telehealth is impacting your patients' healthcare needs and make adjustments as needed.


Your patients can look forward to receiving the best possible quality of care through The VIOS Clinic's concierge model. Our solutions will free up time for you and your staff, enabling greater focus on providing preventive and wellness treatments that go above and beyond what they've already experienced.


I have some more questions, can I contact someone?

Absolutely.

You can message me directly through Linkedin, if you like, we can hop on a quick Zoom call to discuss further.


How do I apply as a Telemedicine Provider at The VIOS Clinic?

Visit our Telemedicine Jobs page by clicking on this link:

https://www.viosapp.com/online-consultation-jobs-at-the-vios-clinic/

Beatriz Parra MD

Internal Medicine Staff Physician outpatient services

1 年

Where are these practices located?

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Dr. Shadi Latta

Consultant Medical Oncologist & Hematologist (Chicago, USA).

1 年

Dr Georgios K.

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