Monthly Round-Up
OneAdvanced Managed IT Services
From desktop to data centre and into the Cloud, we can secure, understand and manage your IT
Welcome to our Monthly Round-Up, where we shine a spotlight on key industry insights from the ever-evolving IT landscape and share new content to help your organisation thrive. We’ve rounded up the latest trending news from our internal thought leaders and industry specialists.
Blog: Balancing Automation and Empathy: the future of AI in customer support
?? While AI excels in efficiency, it often falls short in providing the human touch that customers crave, especially when problems are complex or urgent. To address this, it’s essential to understand the empathy paradigm in AI - the balance between leveraging AI for efficiency and ensuring human empathy is not lost in the process. ??
Webinar: GenAI vs. the Workforce - how it can work for you, not against you
?? Join our upcoming webinar where internal and external experts delve into the impact of Generative AI on the job market, exploring its disruptive statistics, Microsoft 365 Copilot's potential, real-life applications, AI's role in cyber security, and the enduring importance of human expertise. Gain insights into AI's potential and why human skills will always matter. ??
Report: Read the OneAdvanced Societal Report 2023
??Curious about how ESG (Environmental, Social, and Governance) can transform your business? Discover why embedding ESG principles is essential for sustainable growth, attracting top talent, and staying ahead in a competitive market. Download our latest Societal Report to learn more ??
Blog: Transforming the Modern Workplace with Custom AI Copilots Using Microsoft Copilot Studio
? Copilot Studio is Microsoft’s newest tool to help you create your own AI assistants to deploy within your business. In this blog, we’ll explore the key features of Copilot Studio, how to create your own copilot, and some example use cases. ??
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