Monthly e-commerce delivery news | January 2023
Consumer delivery expectations
We keep hearing about consumer delivery expectations, but do you actually know what they are?
Beyond fast and?free shipping, that is.
Here's the thing: Shopping has shifted from store to home. With this shift, came new last-mile challenges for consumers, retailers, and carriers:
?? Consumers are overwhelmed by the delivery noise
?? Merchants struggle to provide a seamless delivery experience
?? Carriers are slow to react to the shifting market dynamics
Let's revisit where the e-commerce industry stands when it comes to consumer delivery expectations →
Sustainable delivery options ??
Have you heard? Between now and 2030, the demand for last-mile e-commerce delivery?is expected?to almost double.?
That’s pretty great for everyone selling and shopping online. For our environment, not as much...
Higher demand for last-mile delivery means higher environmental impact: more vehicles on the roads, increased emissions, and the inevitable rise of carbon footprint.?
Given the forecasts, the pressure for more sustainable last-mile delivery options has been on the rise. And rightly so.
?? “Companies should drive the change instead of waiting for consumers to start demanding it. That’s a big responsibility, which is why e-commerce businesses and solutions like Ingrid should lead the way."?— Anders Ekman, Co-Founder & COO at Ingrid
领英推荐
?? A/B testing climate-compensated delivery
Our team prepared an A/B testing scenario in Ingrid Checkout — an add-on to every delivery option that allows online shoppers to climate compensate for shipping.
Sounds interesting? Send an email to [email protected] and we'll get you started!
New carrier integrations
?? Chronopost (Ingrid Checkout & Tracking integration)
?? UPS Next Day Air Saver (Checkout, Tracking, and Transport)?
E-commerce logistics innovations
During the busy holiday season, packages have to get out the door quickly and reach customers by a certain date. Here’s a look at five new advances that rolled out in 2022.
Commerce Trends 2023
Shopify’s annual report on the latest trends shaping commerce (pulled from proprietary data, insider experts, and top global brands) is out!
Until next time,
Ingrid Team