Monthly e-commerce delivery news | December 2022
? Black Week 2022 in Sweden
How did it go? Well, it depends who you ask.?Compared with last year, the number of orders placed via Ingrid Checkout dropped significantly.
Given the current economic climate, it seems that consumers waited for Black Weekend deals to buy specific items (such as electronics), and often used the "buy now, pay later” option to finance their purchases.?See Ingrid's Black Week 2022 Report →
Profit from your deliveries?
Don’t be afraid to rethink your e-commerce delivery strategy and start charging for shipping.?
Steady profit from your delivery experience (including an optimized delivery checkout, data-driven delivery pricing, and reduced shipping costs) can bring the margins needed to run a successful e-commerce business — just the same as a big Black Friday/Cyber Monday campaign. Here's how →
?? Ingrid FAQ Widget?
Unexpected delivery costs are one of the top reasons for cart abandonment. For consumers, being able to access up-to-date delivery information before checkout is essential — yet, it’s a tedious process for merchants when done manually. That’s what Ingrid FAQ Widget solves.
It’s a new widget that shows the delivery information (available delivery types, carriers, prices, and estimated times) per country, on a separate page. This way, customers can access and review them before making a purchase, while merchants don’t have to spend a lot of time maintaining the page.?Read more about the widget →
Carrier integrations
New carrier integrations added this month:
?? Posti Return (Ingrid Transport)
领英推荐
?? Support for additional Bring products (Ingrid Transport)
?? Support for new carrier products from Matkahuolto (Checkout & Transport)
?? General customs declaration support for PostNord
Gordon’s new packaging solution for circular home deliveries
Gordon has registered a patent application for a completely new solution: delivering food to the consumer’s door in reusable bags that are picked up at the next delivery.?
"Gordon carries out 600 000 deliveries every month. We hope we can make a real effort to reduce the use of paper bags and cardboard boxes,” says Ali Ghoce, CEO and Co-Founder of Gordon.
Concerns around holiday deliveries
As peak season gets underway in 2022, considerations like free shipping, on-time delivery, and product availability are continuing to rise on shoppers’ lists, according to the results of a recent holiday survey from Loqate.
“Consumers continue to become more demanding and sophisticated with their delivery expectations. Retailers face the very real risk of losing a customer forever if they let them down,” says Matthew Furneaux, the director of location intelligence at Loqate.?
Until next time,
Ingrid Team
A lot of valuable insights and analysis - should give food for thought and hopefully trigger some change..