Month 8, Year 2024.
Summer is almost over – but we’ve still got lots keeping us busy. Check out what you might have missed from August ???
RAYE:
We announced that RAYE is our next artist to take to the stage for an intimate gig exclusively for Virgin Media O2 customers! The gig takes place at O2 Shepherd’s Bush Empire on 23 September 2024.?
Ticket ballots are still open – enter for your chance to win: Offer Details - Priority (o2.co.uk)?
She has some big boots to fill with Girls Aloud and Kylie Minogue previously taking to the stage exclusively for Virgin Media O2 customers. ?
TWO NEW AD CAMPAIGNS:
On 23 August, we released not one but TWO new brand campaigns – one for each of our fantastic brands.??
Take a look at O2’s new campaign – where Bubl is back to remind customers they can swap their phone every 90 days with O2 Switch Up: ?
And Virgin Media’s campaign – where we’ve moved on from the goat to an entirely new animal to speak to our smooth, fast, award-winning reliable broadband! ?
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ESSENTIAL PLAN:?
In August we launched our O2 Essential Plan to help people on low incomes stay connected. Essential Plan forms part of our measures that we already have in place to support customers experiencing financial difficulties – including our National Databank. ?
OPENSIGNAL:?
Building on our award-winning broadband reliability award from GWS, we were also awarded the most reliable fixed broadband experience in the UK by Opensignal! ?
APPRENTICESHIPS/A-LEVELS:??
Did you or someone you know collect A-Level results in August? We spotlighted our network apprentice, Lewis, and asked him why an apprenticeship was right for him and why he ultimately decided to join the Virgin Media O2 family for his apprenticeship.
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PRIDE 2024:
As part of our ongoing commitment to fostering inclusivity and diversity, Team Virgin Media O2 took part in UK Black Pride 2024 in London – celebrating and amplifying the voices of LGBTQ+ individuals.
We also wrapped up our Pride parade season at the iconic Manchester Pride parade - where we danced through the streets together, championing for our LGBTQ+ community. Click to see what we got up to!
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6 个月Your customer service really is a joke. I privately messaged you as you requested and still your communication is absolutely SHOCKING!
VMO2 home broadband must have sorted out their network issues with home broadband. I saw Open signal's review, as per review VMO2 broadband is the benchmark for reliability in the UK. I had reliability issues from 2016-2022, during 2016-2020 I had an additional broadband provider to keep me connected. I requested VMO2 home broadband to be stopped in time before the contract term date ends, which after a few attempts got my request of termination for VMO2 services to be terminated and equipment returned. I have serious doubts about the reliability and performance. Shout out to anyone who currently has VMO2 as a home broadband service provider, how is the home broadband now? Is it fast and reliable? Are all your devices and apps working properly? I was having issues with almost all my devices? Including Nooie smart plug, maybe all has been fixed by VMO2 but I look forward to some posts from current service users or VMO2 team. Appreciate any feedback, many thanks in advance.