Money Metals Exchange Review: Is MoneyMetals.com A Legit?

Money Metals Exchange Review: Is MoneyMetals.com A Legit?

Before we dive into this review, take a moment to check out where “Money Metal Exchange” stands in our comprehensive ranking of top gold investment firms.

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With that said, let’s return to the discussion at hand!

Money Metals Exchange is a reputable precious metals dealer trusted by investors for its wide range of gold, silver, platinum, and palladium products.

Highly rated for excellent customer service and user-friendly platform, they offer a hassle-free experience to diversify your portfolio with precious metals.

With impressive ratings from Investopedia and the Better Business Bureau, Money Metals Exchange provides a reliable choice for your investment needs.

About Money Metals Exchange

Company Background

Founded in 2010, Money Metals Exchange is a trusted precious metals dealer that has quickly built a reputation for providing quality products, excellent customer service, and competitive prices.

They have a strong A+ rating from the Better Business Bureau (BBB) and numerous positive feedback from clients on various platforms such as Trustpilot, indicating their commitment to customer satisfaction.

A whimsical fact about Money Metals Exchange is its dedication to upholding the highest levels of integrity, transparency, and professionalism in the industry - a quality that has made them a go-to dealer for precious metal investors.

Service Overview

Some of the offerings of Money Metals Exchange include:

  • Gold - American Eagles, Canadian Maples, European Gold Bullion, rounds, fractionals, coins, and bars.
  • Silver - Coins, rounds, bars, and various collector items.
  • Copper, Palladium, Platinum, and Rhodium - Providing a diverse range of precious metals.

They also offer detailed educational materials to help further your understanding of the precious metals market.

Products and Services

Here's a brief overview of some of the products and services they provide:

Extensive Selection:

Money Metals Exchange offers an impressive array of precious metals, including gold, silver, copper, palladium, platinum, and rhodium. You can purchase these precious metals in various forms, such as coins, bars, and rounds.

Buy and Sell:

With Money Metals Exchange, you have the option to purchase or sell your existing precious metal assets in a hassle-free and straightforward manner. They provide secure, fast, and efficient services for your investment needs.

Customer Support:

Excellent customer support is essential in any business. Money Metals Exchange shines in this aspect, ensuring your queries and concerns are addressed promptly and professionally.

Now that you're familiar with Money Metals Exchange, you can make a more informed decision regarding your precious metals investments.

Always remember to conduct thorough research and consider your financial goals before making any significant decisions about investing in precious metals.

Pros and Cons of MoneyMetals.com

When it comes to investing in precious metals, MoneyMetals.com is a platform that has gained popularity over the years.

In this section, you'll find the pros and cons of using Money Metals Exchange for your precious metal investment needs.

Pros:

  • Wide range of products: Money Metals Exchange offers an extensive lineup of precious metals to choose from, including gold, silver, platinum, and palladium, in various forms like coins, bars, and rounds.
  • A+ rating from the Better Business Bureau: With an A+ rating from the Better Business Bureau, they have demonstrated a solid commitment to customer satisfaction and business integrity.
  • Positive reviews: Many customers have shared that they are pleased with their experiences dealing with Money Metals Exchange on a variety of review sites.
  • Educational resources: Money Metals Exchange provides insightful articles and guides to help you in making informed decisions about your investments in precious metals.

Cons:

  • Negative reviews on Trustpilot: While Money Metals Exchange has a strong reputation overall, they have received a few negative reviews on Trustpilot. Like any business, it's essential to thoroughly research before making a decision.

When looking into Money Metals Exchange for your precious metal investments, it's crucial to weigh the pros and cons and consider your individual needs.

Armed with this information, you can confidently decide whether Money Metals Exchange is the right choice for you.

Products Offered by Money Metals Exchange

At Money Metals Exchange, you can find a vast array of precious metals to diversify your investments. The selection includes coins, bullion, and specialty metals.

Let's dive into the offerings, shall we?

Gold and Silver Coins

If you're interested in gold and silver coins, Money Metals Exchange has an impressive collection to choose from.

They offer products from trusted mints like the American Eagles and Canadian Maples, with various weights and designs to fit your investment preferences.

The lineup includes popular coins such as:

  • Gold: American Eagles, Canadian Maples, and European Gold BullionRounds and fractional coins are available in different weights.
  • Silver: High-quality silver coins with unique designs.

Whether you're a collector or investor, you'll be satisfied with their extensive collection of gold and silver coins.

Bullion Bars

For those looking for a more substantial investment in precious metals, Money Metals Exchange offers a range of bullion bars in various weights and sizes.

They provide bars in popular metals such as:

  • Gold
  • Silver
  • Platinum
  • Palladium

Bullion bars are an excellent choice for investors looking to own physical metals, as they typically offer lower premiums compared to coins and can be easily stored due to their compact size.

Specialty Metals

In addition to gold and silver, Money Metals Exchange also provides a selection of unique specialty metals, which can add diversity to your investment portfolio.

These specialty metals include:

  • Copper: Known for its versatile applications, copper has gained popularity in recent years as an investment option.
  • Rhodium: A rare and precious metal which can command high prices in the market due to its rarity and industrial uses.

Expanding your investment landscape with these specialty metals can help strengthen your overall portfolio and provide a hedge against market fluctuations.

Money Metals Exchange strives to offer a diverse array of precious metals for seasoned investors and newcomers alike, helping you build a robust and well-rounded investment portfolio with confidence, knowledge, and ease.

Purchasing Process

Buying Online

The Money Metal Exchange allows you to purchase precious metals with ease and confidence through their online platform.

You can browse the website and select the products that fulfill your investment goals.

Found something you'd like to buy? Simply add the items to your cart and proceed to the secure checkout page.

Payment Methods

When it comes to payment options, Money Metal Exchange offers an array of choices to fit your needs, making the process as convenient as possible.

You can choose from popular methods like PayPal, wire transfer, money order, and credit card. The various payment methods ensure you have a smooth and hassle-free experience.

Whether you prefer using your credit card or opting for the security of a wire transfer, rest assured that Money Metal Exchange has your best interest in mind and aims to deliver an impeccable service, from browsing to checking out.

Pricing and Fees

Product Pricing

At Money Metals Exchange, you can find a competitive pricing structure for their wide range of precious metals. They offer various products, such as gold, silver, platinum, and palladium, with comparatively lower premiums.

To stay updated on market fluctuations and make smart investment decisions, Money Metals Exchange provides its customers with price alerts that help you catch the best deals.

Storage and Shipping Fees

In addition to the high-quality precious metals, Money Metals Exchange offers secure storage and shipping services to cater to your needs.

The storage fees are both reasonable and transparent, so you can have peace of mind when stashing your investments.

The shipping rates are also calculated based on the weight and destination, making it easier for you to estimate the costs involved.

Here's a brief overview of the storage and shipping fees:

  • Storage fees: Annual fees calculated based on a percentage of the stored metals' value.
  • Shipping fees: Depends on your order's weight and destination.

With such a user-friendly pricing structure, you can confidently explore Money Metals Exchange as a reliable platform to expand your precious metals portfolio while enjoying the advantage of competitive pricing.

Customer Service and Support

Customer Care

At Money Metals Exchange, their customer care truly shines. You can expect to be treated with respect and attentiveness, as every team member is dedicated to ensuring you have a positive experience.

Whether you're a seasoned metals investor or just starting out, their customer service specialists are well-equipped to address your concerns and answer your questions.

They strive to make each interaction as pleasant as possible and are proactive in addressing any complaints.

Support Resources

Money Metals Exchange offers a variety of support resources to help you make informed decisions about your precious metals investments.

Their knowledgeable staff is always on hand to guide you through the buying or selling process, ensuring you have a smooth transaction every step of the way.

Additionally, they offer:

  • A comprehensive FAQ section that addresses common questions and concerns.
  • Detailed product descriptions and specifications.
  • Informative articles and blogs to keep you updated on market trends.

Feel confident in your investments with Money Metals Exchange, knowing their customer service and support are there to make your entire journey a breeze.

Investment Services

Precious Metal IRAs

Money Metals Exchange offers a comprehensive Precious Metals IRA service. As an investor, you can diversify your retirement portfolio by adding gold, silver, platinum, and palladium to your Individual Retirement Account (IRA).

Collaborating with reputable IRA custodians, Money Metals Exchange ensures a seamless process for setting up, funding, and managing your precious metals IRA.

Not only does this allow you to invest in a variety of assets, but it also offers the potential for long-term growth and financial security.

As a top-choice bullion dealer, the company allows you to buy and sell your precious metals at competitive prices.

In addition, Stefan Gleason, the founder of Money Metals Exchange, has vast experience in precious metals investing and can guide you through the IRA process.

Their well-informed staff can assist you in making the best choices for your retirement investing journey, leaving you confident and secure in your decisions.

Safe Investment Options

The diverse range of available precious metals at Money Metals Exchange ensures that you have safe investment options at your disposal.

Among their offerings, you will find:

  • Gold (American Eagles, Canadian Maples, European Bullion, rounds, fractionals, coins, and bars)
  • Silver (Coins, rounds, fractionals, bullets, and bars)
  • Platinum (Coins, rounds, fractionals, and bars)
  • Palladium (Coins, rounds, fractionals, and bars)

With these investment options, you have the flexibility to allocate your funds and build a well-diversified portfolio.

Furthermore, Money Metals Exchange provides storage services for customers who wish to ensure the safety of their precious metals. This service guarantees the security of your investments, so you can have peace of mind.

In summary, Money Metals Exchange offers reliable and secure investment services for precious metals IRAs and a variety of safe investment options.

Their experienced, customer-focused team is there to assist you throughout your precious metals investment journey.

Security and Safety

Depository Options

When considering investing in precious metals, the safety of your investment is of utmost importance. Money Metals Exchange offers a variety of depository options for you to choose from.

You can securely store your precious metals in highly-guarded facilities with state-of-the-art security systems. These storage solutions are tailored to meet your needs and provide a safe environment for your valuable assets.

Some of the popular storage options include Delaware Depository and non-bank vault facilities, ensuring the highest level of security for your metals.

When deciding on the right depository, you should take into account factors such as location, accessibility, and storage fees.

Insurance Policy

In addition to providing you with top-notch security, Money Metals Exchange makes sure you can sleep easy knowing that your investments are covered under a comprehensive insurance policy.

These insurance policies protect your valuable holdings against unforeseen circumstances such as theft or damage.

In most cases, the insurance coverage extends to the full replacement value of your stored metals, giving you the ultimate peace of mind.

It's crucial to review the terms and conditions of the insurance policy to understand the extent of the protection provided.

To summarize, Money Metals Exchange strives to prioritize the safety and security of your investments with advanced depository options and a robust insurance policy. This ensures that both your assets and your peace of mind remain golden.

Company Policies and Programs

Buyback Program

At Money Metals Exchange, they make it easy for you to sell your precious metals through their Buyback Program.

When you're ready to part ways with your metals, just give them a call at 800-800-1865 during business hours, and they'll offer you a repurchase price. If you find the price agreeable, complete your transaction to lock it in.

This fantastic program ensures that, when you need to liquidate your metals, you'll enjoy a smooth and effortless process.

You won't have to worry about negotiating on your own or looking for another buyer, as Money Metals Exchange will always be there to help.

Referral Benefits

Did you know that Money Metals Exchange also has a rewarding referral program? Besides the main services they offer, they're committed to making their customers happy and promoting the precious metals market.

The Referral Benefits program allows you to introduce others to this amazing experience, so they, too, can start investing and building their wealth.

The program's exact features are subject to change over time, so keep an eye on their official website for the latest updates and referral rewards.


When calculating your referral bonus, the order value is rounded down to the closest increment of $5,000.

For instance, a $19,700 order qualifies for a bonus of three additional coins, not four. A minimum order of $20,000 is required to receive a bonus of four additional coins.

Referrals must be made to individuals not living in your household, with a limit of one referral reward per distinct household referred. The referred individual must place their order by phone and pay in full themselves.

Bonus payouts for referrals will occur at the start of each month, covering all orders from the previous month that have been paid in full and cleared.

Referral rewards are only applicable to the new customer's initial order and cannot be applied to past orders—only new orders are eligible.

To be considered a referring customer eligible for rewards, you must have an existing relationship with Money Metals Exchange.

They retain the authority to alter or discontinue the Referral Program at any time, without prior notification.

Money Metals Exchange will keep records of all referrals and bonus payouts, and these records will be the final authority in any related matters.


By participating in the Buyback Program and utilizing the Referral Benefits, you're sure to have a fantastic experience with Money Metals Exchange.

Their commitment to excellent customer service, combined with innovative features like these, sets them apart in the precious metals industry.

So go ahead, start investing, and build a prosperous future with the help of Money Metals Exchange.

Frequently Asked Questions

Q1: What are the common themes in complaints about Money Metals Exchange?

While Money Metals Exchange has a good reputation, some customers may have concerns like any other business.

Common themes in complaints might include shipping delays or miscommunication.

However, it's important to consider that the majority of the reviews suggest Money Metals Exchange as a reliable platform for precious metals investment.

Q2: What is the Better Business Bureau rating for MoneyMetals.com?

You'll be happy to know that Money Metals Exchange maintains an A+ rating with the Better Business Bureau (BBB).

This high rating reflects the company's commitment to address customer concerns promptly and maintain a high level of customer satisfaction.

Q3: Has Money Metals Exchange been involved in any lawsuits?

Based on the information available, it appears that Money Metals Exchange has not been involved in any major lawsuits affecting their reputation.

This indicates their commitment to maintaining a trustworthy and transparent platform for precious metal trading.

Q4: Are transactions with Money Metals Exchange reported to the IRS?

Your privacy is important to Money Metals Exchange. The company does not disclose your transactions to the government or anyone else, as mentioned in their FAQs.

However, it is important for you to be aware of the tax laws and reporting obligations applicable to your situation. Always consult a tax professional for guidance on your specific circumstances.

Q5: How does Money Metals Exchange ensure the legitimacy of its transactions?

Money Metals Exchange takes several measures to ensure the legitimacy of its transactions.

This includes offering a diverse range of precious metals, secure storage, and additional services to help you make informed investment decisions, as stated in this review.

By providing customers with detailed information about their investment options, Money Metals Exchange ensures a transparent and well-informed platform for precious metals trading.

My Topic: Top Takeaways

As you explore Money Metals Exchange, there are a few key points to consider that make this exchange a strong choice for your precious metals investments.

  • Variety of Precious Metals: Money Metals Exchange offers an impressive lineup of products, featuring gold, silver, platinum, and palladium assets such as American Eagles, Canadian Maples, and European Gold Bullion.
  • Reputation: With an A+ rating by the BBB, the company has gained trustworthiness and credibility since its establishment in 2010.
  • Shipping and Storage: At Money Metals Exchange, you can enjoy free shipping on orders over $199, and if preferred, opt for safe storage at their Idaho depository. Storage fees start at $96 for a value under $16,000 and are percentage-based for higher values (0.39%-0.59%).
  • Monthly Subscription Plan: Enhance your investment with their monthly subscription plan, providing a consistent and effortless way to grow your precious metals portfolio.

As you navigate through the world of precious metals investing, remember that Money Metals Exchange stands out with its variety of offerings, trustworthy reputation, and flexible shipping and storage options.

This, combined with their monthly subscription plan, makes it an appealing choice for your investment needs.


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