Moderation Nightmare: Death, Disputes, and Denial
The Kenyan Wall Street
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It's Brian from The Kenyan Wall Street?
In today's edition, we highlight some of the gains in MTN Uganda under Sylvia Mulinge’s leadership. But first…gig workers are asking the government to probe the death of a TikTok moderator in Nairobi—suspecting she was a victim of corporate mistreatment…
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Moderation Nightmare: Death, Disputes, and Denial
Kenya’s gig economy is facing another crisis—this time, a Nigerian content moderator at Teleperformance Kenya, Ladi Anzaki Olubumni, was found dead after being absent from work for three days, sparking outrage from the Kenya Union of Gig Workers (KUGWO).?
The union accuses the outsourcing firm of mistreatment, contract violations, and failing to follow up on her welfare. KUGWO is demanding investigations into claims of denied leave, unremitted tax deductions, and restrictive work permit conditions. Teleperformance, which moderates content for major tech firms, denies these allegations, insisting employees are free to speak. This case echoes ongoing battles in Kenya’s gig economy, including the lawsuit against Meta by ex-Facebook moderators. With Nairobi being a rising BPO hub, the fight for fair treatment and labour welfare is becoming intense. Here are the details?????
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MTN Uganda Thrives with Sylvia’s Leadership
MTN Uganda is thriving under CEO Sylvia Mulinge, with its stock soaring 85.6% since she took over in 2022—after a brazen career at Kenya's Safaricom as Director in the Consumer Business Unit.?
The telco's 5G expansion and fintech growth helped drive a 19.5% rise in service revenue to Ush 3.1 trillion in 2024. Voice, data, and fintech all saw double-digit gains, with MoMo transactions hitting a massive Ush 158.6 trillion. Investors in the Ugandan Stock Exchange are smiling, thanks to a 32.8% dividend hike and a 30.1% boost in earnings per share. Sylvia is a seasoned executive with a commercial career spanning over 20 years in telecoms and financial services. Her visionary leadership has garnered her awards—both from government and corporate circles. Here are the details in this article?????
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