Mobysoft Trends & Insights Volume 3.
As 2024 comes to a close, we’re taking a moment to express our heartfelt gratitude for your continued partnership and engagement. This year marks a major milestone for Mobysoft—21 years of empowering social housing providers to deliver better outcomes for tenants. Together, we’ve tackled some of the sector’s most pressing challenges, driving meaningful change and innovation.
In this special Year-End edition of Mobysoft Pulse, we’re celebrating the remarkable progress made in 2024. From the launch of the RepairSense Damp & Mould Module to exciting developments with RentSense, this year has been defined by growth, collaboration, and a shared commitment to thriving, sustainable communities.
?Customer Success Stories
Ipswich Borough Council streamlined their rent collection processes using RentSense, resulting in an arrears level of just 1.57% (reduced from 3.4%) and empowering their income team to focus on tenant engagement rather than administrative tasks.?
One of our partners, Greatwell Homes, leveraged the RepairSense Damp & Mould Module to identify at-risk properties and proactively address maintenance issues. Within six months, they achieved a 5% case rate, improving tenant satisfaction and operational efficiency.?
One of our partners, Greatwell Homes, leveraged the RepairSense Damp & Mould Module to identify at-risk properties and proactively address maintenance issues. Within six months, they achieved a 5% case rate, improving tenant satisfaction and operational efficiency.?
Industry Insights
At Mobysoft we recognise that technology and data are powerful enablers, but the true impact lies in the outcomes: sustaining tenancies, ethically helping people out of debt, and reducing the risk of future financial stress.?
Our unique, accurate, proven outcomes-driven data solutions provide deep insights into the data from social housing providers across the UK, enabling us to understand and measure real-world impact. Our successes have been many and vary but one raft of impacts stands out to highlight the effectiveness of our platforms…?
Over the past 12 months, our teams have tracked and analysed outcomes for 26 of our customers in the South of England, delivering measurable improvements in tenant wellbeing and financial stability. The results were remarkable:?
Looking ahead to 2025, we anticipate a stronger focus on predictive maintenance, tenant engagement, and the integration of AI-driven insights into housing operations. Stay tuned for more thought leadership content to help you navigate the year ahead, including our annual The Experts Predict What’s Next feature that’s scheduled to hit the Mobysoft blog in early January.?
Awards & Recognition
In 2024, we were proud to support over 170 housing providers in driving operational improvements via our industry-leading RentSense and RepairSense platforms. We are even prouder that some of our products and services can now be described as ‘award-winning’ thanks to Mobysoft being recognised in several awards categories throughout 2024:?
Click below to see more:
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Events & Webinars
Our programme of in-person events and webinars shows no sign of slowing down as we head into 2025 as we stand poised to bring you yet more insightful sessions covering a smorgasbord of topics relevant to income collection, repairs, and streamlining operational efficiency. The full 2025 schedule will be published on the Events section of our website in the not too distant future, but for now, make sure you mark your calendars and kickstart 2025 by joining us at these events
Tools and Resources
As ever, we’ll continue to bring you a wealth of useful content addressing key challenges faced by the sector and providing actionable insight into social housing’s hottest topics in the form of blogs, guides, and whitepapers throughout 2025 over on the Resources section of our website.?
If you can’t wait that long then be the first to access our guide on data strategy specially tailored for social housing providers: Becoming A Data Driven Organisation which explores actionable insights and best practices for leveraging data to achieve their goals.?
On a related note, you might also want to keep an eye out for our similarly themed From Data to Decisions: A Comprehensive Guide to Developing and Executing a Data Strategy whitepaper scheduled for release in Q1 of next year. Stay tuned to the usual channels for further updates!?
WATCH: Introducing AI Into Your Organisation and Other AI Guide Playlists
Vacancies
Interested in joining our team? We currently have some exciting roles available!
Product Manager:
As a Product Manager you will work closely with cross-functional teams, including engineering, design, sales, and customer success, to define product vision, strategy, and roadmap. Your role will involve understanding market trends, gathering and prioritising customer requirements, and ensuring the successful delivery of high-quality products that address the challenges faced by the social housing sector. You will maintain a product roadmap that delivers customer satisfaction, achieves operational goals, meets revenue targets and aligns with Mobysoft’s longer-term business objectives for growth.
Account Director (Midlands):
As Account Director you will be responsible for assisting Mobysoft’s organisational growth by achieving strategic account objectives, renewals and revenue targets, whilst maintaining and expanding client relationships at the executive leadership team level. As we introduce future product lines you will be the conduit for commercial activity, ensuring our client engagement is focused on all times.
Season's Greetings...
As the festive season approaches, we want to wish you a joyful holiday and a prosperous New Year. Thank you for being part of our journey - we look forward to achieving even greater things together in 2025. ?????
BSc (Hons)
3 个月Great to hear the D&M module has gone live. I’m sure our paths will cross again in due course. Great product that really can make a significant difference for our sector and how we manage our properties. Well done to all involved!