Mitigating Risk: The Value of Updating Borrower Data Early in the Year
Fagbuyi Damilare II Fintech Start-up Expert I Consultant-Creditologist
Credit Risk Manager at Duplo
As we begin the new year, it’s crucial for credit controllers in microfinance banks, fintech companies, and startups to take a proactive approach in managing their portfolios. January marks the start of a fresh 12-month credit cycle, and it’s the perfect time to ensure that your data is up-to-date—particularly when it comes to verifying the employment status of your borrowers.
Credit risk management is all about ensuring you have accurate, timely information to make informed decisions. Here's why you should never rely on outdated information or last year's data when qualifying borrowers, especially at the beginning of the year:
1. Employee Turnover is Higher in January
Many employees who plan to leave their jobs already have their resignation plans in motion, often since August. As a result, come January, a significant portion of your borrowers might no longer be with their employers. Relying on last year’s data can lead to incorrect credit assessments and potentially greater exposure to risk.
2. Risk of Non-Updated Employment Information
By not requesting updated documents and verifying the borrower’s employment status, you risk using outdated or irrelevant data. Borrowers may no longer have the same income, job security, or benefits that were originally considered in their loan approval.
3. Ensure Accurate Credit Risk Assessment
Accurate data ensures that credit decisions are based on current circumstances, including salary, job stability, and employer reputation. Without up-to-date verification, you may misjudge the risk profile of your borrowers, leading to potential defaults or financial strain on your portfolio.
4. Compliance and Regulatory Requirements
In certain regions and industries, financial institutions are required to conduct periodic reviews of borrower data. Failing to obtain updated employment information can put your organization at risk of non-compliance, which can lead to regulatory penalties or reputational damage.
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5. Avoid Financial Strain on Your Portfolio
When borrowers leave their jobs but continue to service their loans based on last year’s data, they may experience financial hardship that impacts their repayment ability. Requesting updates ensures you’re not unknowingly approving high-risk loans.
6. Facilitate Accurate Loan Restructuring or Refinancing
For borrowers looking to restructure or refinance, up-to-date employment and income data is critical. Without this, any decision to modify loan terms may be made based on incomplete or inaccurate information, putting your portfolio at risk.
7. Establish Stronger Relationships with Borrowers
By demonstrating that you’re actively keeping track of your borrowers’ financial well-being, you create a sense of trust and transparency. Borrowers will feel more confident knowing that their financial institution is attentive to their current situation and committed to responsible lending.
Conclusion
As a credit controller, requesting updated documents and employment verification is not just a best practice—it’s essential to protecting your portfolio and minimizing risk. By doing so, you ensure that your credit decisions are based on current, accurate data, safeguarding both your borrowers and your financial institution in the long run.
Remember, January is the ideal time to begin this process, ensuring you stay ahead of any potential risks and start the year off with the strongest possible credit portfolio.
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Credit Risk Analyst
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