Mind the Gap

Mind the Gap

There's an ever-widening gap happening in the world of work, at least based on my small sample of conversations and observations - and it seems to be a gap no one is willing to solve.

As we've progressed through all of the upheaval and change that's gone on this past few years I hear a lot of talk about how we need to care for the people. Be kind and compassionate to the people. Understand the challenges being handled by the people. Trust the people. Appreciate the people. Give the people the flexibility they need.

But those people better deliver.

I'm hearing huge verbal acknowledgement that we as humans have been deeply affected by the events of the past few years (a "blinding glimpse of the obvious," am I right?). But I say "verbal" because that acknowledgement doesn't seem to be matched by a willingness to adjust the business expectations with the real capacity of the people.

I hear leaders saying all the right things but changing nothing fundamental, and then being confused when people still choose to leave (or worse, burn out).

Why are people choosing to leave? Because they can't and won't try to function the way they "used to" - and yet the expectations are still what they "used to" be. A massive, increasingly tragic disconnect that can only have serious negative consequences.

(Despite a degree in Economics) I'm no expert on how markets work, but I'm pretty sure that publicly-traded companies really don't want to disappoint their shareholders.

VC- and PE-funded companies don't want to disappoint their investors.

Privately held companies? I presume you've got more choices.

But if our collective "success" is driven firstly by financial performance, with no corresponding consideration for the human cost of achieving those targets, who have we become?

Who will be the first CEO to stand in front of their AGM and announce that this year's results will be lower than expected because the company opted to ensure its people are healthy and thriving?

I truly don't have answers here. I just want to use whatever voice and platform I have to ask organizations to please take a hard look at whether what you're asking of your people is aligned with how they're able to function.

We've all had a rough few years. The ripples continue.

Deb Voorheis

Partner at Bigwin Group Talent Strategy

2 年

Great insights Karen Wright, MCC

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Carole Landry

Enhancing personal and professional growth through coaching, leadership development and mindfulness

2 年

well said Karen!

回复

Looks like Microsoft has acknowledged by doubling their employee budget in recognition that they’d rather retain than rehire I read that this morning

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Annie Gaudreault

Health & Wellness Coach | Nutritionist | Menopause Expert | Speaker | 12X marathoner & Boston finisher & 3X Ironman Athlete | Empowering mid-life women executives & entrepreneurs to take charge of their health journey

2 年
Paul Daniels, Jr.

$21.7B IN NEW REVENUE by getting companies to think differently ?? International Speaker?? Peripheral Thinkers???

2 年

Right on, Karen. The last 25+ months were challenging. The last 25-50 years have also seen challenges. And as leaders, we know Theodore Roosevelt's quote is valid, "People don't care how much you know until they know how much you care." Show you care with action, not just words. So, with all earned respect, if profits shared by the few are paramount, then the few should prepare to plug their noses. If "A rose by any other name would smell as sweet," then "Greed by any other name still stinks." Conventional wisdom and industry best practices won't cut it. The better ways are as evident as the golden rule. And, NOT the golden rule that says the more gold I have, the more authority I have to rule over others.

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