Milford Regional Medical Center (MRMC) in collaboration with New England Life Care (NELC) launch a Care Coordination Resource Center (CCRC)

Today, Milford Regional Medical Center (MRMC) in collaboration with New England Life Care (NELC) launched an innovative new program, the Care Coordination Resource Center (CCRC), to support their care management team in transitioning infusion patients from hospital to home!

The CCRC is a transformative program designed to assist medical centers in coordinating infusion discharges with a goal to decrease length of stay (LOS) by improving patient flow management providing time back to our case management team to spend with non-infusion related patients. This program changes the way we think about the role of home infusion by streamlining processes, freeing beds for higher acuity patients and reducing total medical expense.

Working alongside the MRMC care management team, NELC will have onsite staff to manage all home infusion referrals regardless of insurance type or home infusion provider. Please join us in welcoming the Milford CCRC Team!

The CCRC model is a progression model, and we look forward to evolving the collaborative program adding proactive patient identification in the near future. This collaboration showcases our commitment to continuous improvement as we provide exceptional patient care.

NELC is a Member owned, not-for-profit, hospital services cooperative bringing pharmacy, nursing, and nutritional home infusion services to patients across New England for over 35 years. Today, the NELC cooperative includes more than 65 Member Hospitals in Massachusetts, New Hampshire, Maine, and Vermont.