Midweek Check-In: How Keycafe Improves Employee Productivity

It’s Wednesday morning at Zeemac of Somerville Auto Group, and the week is in full swing.

Dean, the National Fleet Operations Director at Zeemac, starts his day with a coffee in hand, ready to tackle another busy day of coordinating vehicles, scheduling deliveries, and ensuring everything runs smoothly. But there’s something different about his mornings now—a sense of order that wasn’t there before.

A few months ago, Dean’s mornings were chaotic. Every day, he faced the same frustrating challenge: lost keys. With a fleet of vehicles constantly in motion, the daily scramble to find misplaced keys had become a routine that wasted valuable time and disrupted the flow of operations.

He recalls one particular Wednesday. The phones were ringing off the hook with customers needing vehicles, but two sets of keys were missing—again. A driver was late to a customer’s location because they couldn’t find the key to the truck they needed, and another driver had to wait for Dean to locate the key to a van parked across the lot. The delays weren’t just inconvenient; they were damaging Zeemac’s reputation as a reliable vendor.

These lost key scenarios were happening regularly, cutting into the team’s productivity and causing unnecessary stress. Dean knew something had to change.

That’s when Zeemac decided to implement Keycafe, a smart key management solution designed to take the hassle out of key tracking. After researching different options and assessing what would best fit their needs, they made the switch. The impact was immediate.

Fast forward to today, and Dean’s mornings are very different.

The first thing he does when he arrives at work is check the Keycafe dashboard. It gives him a clear view of where every key is, who has it, and which vehicles are ready to go. The system has eliminated the guesswork and the frantic searching that used to be part of his daily routine.

With Keycafe, drivers at Zeemac can now pick up keys seamlessly without needing to chase down Dean or their colleagues. They simply log in, access the key they need, and they’re off. The time saved is significant. What used to take 20 minutes of searching now takes less than a minute.

The improvement in Zeemac’s customer service has been noticeable. Without the delays caused by lost keys, vehicles are getting to customers on time, every time. The team’s reliability has improved, and so has Zeemac’s reputation. Customers have noticed—they’re more confident in Zeemac’s ability to deliver, and that’s translated into stronger relationships and repeat business.

For Dean, the benefits of Keycafe go beyond just saving time. It’s about peace of mind. He no longer has to worry about the “key hunt” that used to define his mornings. His team is more focused, less stressed, and more productive than ever.

As he sips his coffee and glances at the Keycafe dashboard, Dean can’t help but feel a sense of satisfaction. The workweek is half over, and everything is running smoothly. Thanks to Keycafe, the team at Zeemac is keeping their vehicles moving, building their reputation as a reliable partner, and delivering on their promises to customers.

And for Dean, that’s what makes all the difference.

View the full case study video for Zeemac here.