Middle Management: Transcending the Journey from Junior Management to Senior Management
Prashant Srivastava
CEO at WE-Matter| Top 10 Global Employee Engagement Consultants| CEO on a Mission| Ex CEO Gallup India| Ex Partner Aon Hewitt Engagement and Culture| Ex Group CHRO Reliance Group|
“Leadership and learning are indispensable to each other."?
-John F. Kennedy?
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Smart work is a combination of high performance and strategic relationship management, particularly for those aspiring to climb the corporate ladder.?
The journey from junior to senior management is a strategic ascent that requires more than just exceptional performance. It's about evolving your approach as you climb the corporate ladder.?
For a smart junior-level employee, achieving success involves maintaining a balance of 80% performance and 20% relationship management. This relationship management includes engaging with managers, the manager’s manager, and peers. However, reaching and excelling in middle management requires more than just this.?
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How can you add value to the teams??
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Please picture this. As a frontline sales representative you must sell to perform. As a frontline sales manager, (say an Area Sales Manager), you must help your team perform and sell. When you are promoted to manage the managers, (say a regional sales manager), you are far removed from the point of action. The value your team is seeking is the support with marketing material, advertisement budgets, allocation of the right products that sell in their market. To provide this support one must build relationships with the marketing team, finance team, and the supply chain team.?
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Therefore, at the middle management level, maintaining your position and excelling in your role requires not only managing relationships with your direct superiors but also with cross-functional stakeholders. As you progress to middle management, the game changes:?
What should middle managers do to be promoted to senior management??
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They must?continue to perform. That is necessary but not sufficient. Who are the people who will decide that a regional manager is ready to be promoted to a national sales head role in our example? Typically, the Chief Sales Officer, the functional head, the Chief Marketing Officer, head of the function that works closely with the sales team, and the HR business partner or the CHRO.?
Therefore Middle-level employees?must manage their relationship with:?
What should the middle managers do to build relationships with these people??
They must: ?
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If you get your performance, relationship, visibility, and perception right you are on your path to success.?
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Please let me know how did you move from middle management to senior management? Or how are you planning to do so? Please write in the comment box and let us learn together.?
Organizational Development| Leadership Transformation| Employee Experience
2 个月Insightful and practical advice Prashant. One of the aspects in building relationships and equity is in helping the other function succeed. This can be done through collaborating with them on initiatives and contributing to their performance and success through alignment with their goals as much as possible. Often, within HR, there are discussions on who are the Business Managers who are likely advocates and champions on org initiatives. These names remain top of mind, enjoy significant equity and are on the table more often than not when critical roles or promotions are being discussed. As you very rightly point out, performance is table stakes, it’s the 40% that creates an opportunity for differentiation and progress. A suggestion: You should also write about networking and how seeing it as a “bad” word or something that only Sales needs to do and how networks can create career and business value. Thanks again for your insights!
CXO Relationship Manager (Personal PR Management and Branding)
4 个月Thank you for sharing this information for useful
Executive Director at Refyne Finance Private Limited | Deputy General Manager (Retd.) Special Audits and Investigation at State Bank of India
4 个月Worthy guiding learning message, thx for sharing.