Microsoft Dynamics 365 F&O Business Analyst (Manufacturing)

Are you passionate about leveraging cutting-edge technology to drive business transformation? If so, we have an exciting opportunity for you! Our client, a global and forward-thinking company undergoing a comprehensive modernization project, is in the process of replacing their legacy in-house ERP system with Microsoft Dynamics 365 F&O. As part of this initiative, they are looking for a talented and motivated Business Analyst for their Production (Manufacturing) stream in their F&O transformation project to play a key role in identifying, analysing, and translating business requirements and processes into D365 F&O technological solutions. The incumbent will report to the Business Owner and will work closely with business partners and analysts, architects, the development team and managers and provide guidance to the various stakeholders on how the Microsoft Dynamics 365 can best answer their requirements, perform fit-gap analysis, and build the Functional Design Documents required for a successful D365 F&O implementation (Reports, Interfaces, Conversions, Extensions and Workflows). During the project development phase, the business analyst will configure the environment according to the needs identified during the conception, solution redesign, support the development team and provide demos. It will also fall to this individual to develop the testing plan and execute the required tests while ensuring the delivered, integrated, solution answers the business needs. The role will suit someone who has excellent communication skills in addition to extensive knowledge of functional analyst professional practices and strategic business acumen.

In this role, you will collaborate with business stakeholders to understand, document, and analyse functional requirements. It will fall to you to translate these business requirements into effective Microsoft Dynamics 365 Finance and Operations (F&O) solutions, including configuration and design for module integration. Additionally, you will facilitate the implementation and support of Microsoft Dynamics ERP, resolving complex issues and handling operational escalations. Responsibilities include conducting required testing including defining/supporting acceptance testing and gathering feedback from pre-release testers; participating in each phase of full-cycle Microsoft Dynamics implementations, organizing working sessions with various stakeholders, providing user training and documentation on specific solutions to ensure effective use of systems, and ensuring seamless implementation and integration with other systems in collaboration with the technical team. You will be required to stay updated on Microsoft Dynamics 365 and related software applications, as you'll provide end-user support, troubleshoot ERP system issues, and perform business process analysis to pinpoint areas for improvement.

To apply you should have a relevant Bachelor's degree coupled with a previous track record of 3 to 5 years of experience in implementing Microsoft Dynamics 365 Finance and Operations with specific knowledge of the Manufacturing module. Relevant certifications in Microsoft Dynamics or related areas are a plus. You should have the ability to identify and formalize business needs, convert them into instances of use, user case histories and/or test cases. You should also be proficient in the use of Microsoft Office Suite and project management software.

The role can be done remotely, candidates should ideally be based in JHB to be able to go to the local office if required. You will need to have good Internet access and a plan for Load Shedding when impacted. Office hours are generally 10am to 6pm SA time.

The role requires excellent analytical, information processing and problem-solving skills; strong communication and interpersonal skills to collaborate effectively with stakeholders at all levels with the ability to influence, persuade and initiate change. You should be able to work independently and as part of a team in a fast-paced environment in a collaborative, team-run environment. You need to be fluent in spoken and written English and it would be an asset if you are proficient in French, German, Portuguese or Spanish. If this describes you and you would like to join a dynamic team and be part of a transformational journey where your expertise and skills will contribute to the success of a modernization project, then we want to hear from you! Please apply by sending your CV to [email protected]