Microsoft Copilot: Your Ultimate Guide to Graph Grounded-Chat (Business Chat)

Microsoft Graph Grounded-Chat is part of Copilot for Teams and serves as your personal assistant/colleague in your Teams channel. This is arguably the most powerful and more fun of all the Copilots. Graph Grounded-Chat is also why you need to ensure you clean up your tenant and go through a readiness phase before deploying and using Microsoft 365 Copilot. It is through this feature that you can find sensitive documentation that has been improperly shared.

?

I remember the first time I started using this Copilot. There were many rumors, such as this Copilot could access any type of data and read anything. That is not true; this Copilot only has access to what the user has access to. The problem is not Graph Grounded-Chat but that people do not have proper control over their data, and documents have not been secured. This is another topic we will delve into in the future. For now, let's focus on how you can use the functionalities of this Copilot.

Where do you find Graph Grounded-Chat?

First, you need to make sure Copilot in Chat is turned on. You can do this by going to your settings in Teams and turning on “Copilot in Chat.” This should be turned on automatically.

Option 1:

To view Graph Grounded-Chat online, go to Office.com, and the icon will be available on the left. You should find this within a few minutes after you get your Copilot License.

?

Option 2:

You will find Copilot in your chat list. It will be shown first and will be easy for you to find. This function may take some time to activate. Once you get Copilot, it will be shown through Option 1 in just minutes, while Option 2 will take some time (make sure you are on the new Teams; I assume most of you already are).

So what can you do with this Copilot?

We can start by looking at some of the ready-to-use prompts. Here you can select one of the prompts suggested by Copilot.

Let's see some of the ready-to-use prompts:

How to:

Using the “How to” prompt, you can ask about anything. For example, I asked how to write an RFP. This prompt generated the response shown in the picture below. Additionally, it provided a tip to read a LinkedIn Learning course and referenced a relevant documents from my SharePoint.

?

Brainstorm:

Using this prompt, you for example can ask Copilot to suggest 10 compelling titles based on, a Word document, a meeting, a PowerPoint presentation, a OneNote file, etc. I chose to use OneNote, and as you can see, the ideas generated are complex and quite good.

??

Decode acronyms:

This Copilot can also be used for much more. For example, if you have a question, instead of googling it, you might ask Copilot here. For example, what does LLM stand for?

Useful tips:

There are a few important buttons you should know about that can make your user experience much easier.

??

New chat:

If you wish to clear everything and start a new chat, clicking this will instantly open a new chat, and you will also get new ready-to-use prompts to try out.

?

More options menu:

Clicking on the more options menu will bring up three options:

• About: In this section, you will find a short summary of Copilot for Microsoft 365, what's possible with Copilot, FAQs, links to news, privacy policy, and terms of use.
• Copilot Chats: This is very useful. I recently used this to find a command I had sent but forgotten about. This logs the previous chat; you can click on any of them to go back and find both the questions and answers in those chats.
• Send feedback: By clicking this, you have three options: either give a compliment for something you like, report a problem, or make a suggestion.

?

Plug-ins:

In this area, you can either turn on “Web content,” which kicks in instantly, and everything you ask for can be referenced to anything on the web, or turn on plug-ins for Copilot for Sales, Dynamics, or even go to the more plug-ins section and pick anything available there for you. One useful tip here is to connect Copilot to your other internal applications. This will really take the user experience to the next level and will truly customise Copilot for your organization.

?

?

Add more context to your prompt:

Here you will have three options to add anything from people, files, meetings, and emails. You may just type forward slash “/” and pick what you want, or pick one of the finished buttons which will pop up the same options.

View Prompts:

If you would like to test another suggested prompt, you can click on “View prompts,” and a Copilot Lab window will pop up with more suggestions. We will not dig into Copilot Lab now; this is a section on its own, and we will cover it in depth in future articles!

Here are some other prompts you may wish to try out:

• What were the key decisions in my last meeting?
• Summarize unread emails.
• Summarize the messages, reports, and files about the [a client] issue that was discussed yesterday.
• What are the next steps for [a project]? Are there any blockers? Help me create a list of possible solutions.
• Write an executive summary in the format of [a document] that includes the schedule from [another document] and integrates the action items from the email by [a person].
• Review the status updates from my team members on [a project].
• Prepare a follow-up email summarising today's meeting for the team.
• Identify key points from the [a client] feedback and draft a response (very powerful if you have plug-ins to your CRM).

Conclusion

Microsoft Copilot with Graph Grounded-Chat is an invaluable tool for enhancing productivity and collaboration within Teams. It leverages the power of large language models and the Microsoft Graph to assist with various tasks, from generating ideas to summarising information. By properly setting up and utilising Copilot, you can streamline your workflow, ensure better data management, and make the most of the advanced features available. As you explore its capabilities, you'll find that Copilot not only makes your daily tasks easier but also empowers your team to work more efficiently and effectively.

Do not forget to start your readiness journey on your tenant, get control over your data before you start using Microsoft 365 Copilot. I will cover that in depth in the future.