Microsoft announce Teams Phone With Calling Plan from Jan 22

The Teams Phone SMB (“Microsoft 365 Business Voice”) and Enterprise (“Teams Calling Essentials”) bundles are being consolidated into a new offering named “Teams Phone with Calling Plan”. Starting on January 1, 2022, Teams Phone with Calling Plan will be available for purchase. Business Voice will be phased out on March 1, 2022

It will be available in 33 countries as an add-on to Microsoft 365 and Office 365 plans that include Microsoft Teams and can be purchased directly from Microsoft or through an IT partner. Partners may start managing Teams Phone with Calling Plan through CSP on January 1, 2022.

When will be this taking place?

January 1, 2022

Teams Phone with Calling Plan” SKU is available for purchase via partners.

Direct purchases via web will be available January 3 for US, UK, and CA and mid-January for all other markets where available.

March 1, 2022

Business Voice no longer available.

Customers who purchased Business Voice before this date will continue with their Business Voice subscription until its expiration date.

June 30, 2022

Last day to renew existing Business Voice licenses

Calling made simple:

Making it easier by bringing together calling, chat and meetings in an all-in-one app, where you can quickly start a call from chat, contact card, Outlook or Teams and by collaborating office apps with calls and meetings.

Call from anywhere:

Always stay connected with a single phone number across your computer, mobile devices and desk phone. Turn a chat into a call or a call into a group without hanging up or re-dialling, adding flexibility to meetings with a dial-in number, integrated into every online meeting and choose from a range of personal and shared devices built for tea.

Secure, reliable & rich calling:

Enjoy cloud calling features such as consultative transfers, music on hold, call park, voicemail transcription and more. Working as team with group call pickup,?delegation, and shared line appearance. Use built-in auto attendants and call queues, or easily connect to your favourite contact centre software and Improve uptime with built-in redundancy and load balancing delivered from Microsoft’s trusted cloud

Streamline management:

Save time and money with a single provider for all your communications. You can easily add phone numbers and manage your phone system in the Microsoft 365 admin console. Monitor and resolve performance issues with the call analytics and the quality dashboard and get dial tone your way with a calling plan from Microsoft or from a third-party provider.?

For more information, click the link below: