Microsoft 365 adoption and usage reporting
Microsoft 365 is a suite of cloud-based productivity and collaboration tools that includes popular applications such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and OneDrive. Microsoft 365 usage analytics is a feature that allows administrators and business decision makers to gain insights on how their organization is adopting and using the various services within Microsoft 365. In this article, we will look at some of the key reports and metrics that Microsoft 365 usage analytics provides, and what they reveal about the usage patterns and trends of Microsoft 365 tools.
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Adoption
One of the main reports in Microsoft 365 usage analytics is the adoption report, which shows the number of users who are enabled, active, returning, and first-time users of Microsoft 365. Active users are those who performed an intentional action in the last 30 days, such as creating a document, sending an email, or joining a meeting. Returning users are those who were active in the previous month, and first-time users are those who were active for the first time in the last month.
The adoption report also shows the breakdown of active users by product, such as Microsoft 365 Apps, Exchange, SharePoint, Teams, Yammer, and Skype for Business. This helps to understand which products are more popular and widely used within the organization, and how the usage of each product has changed over time.
According to the latest data from Microsoft, as of March 2023, there were more than 300 million monthly active users of Microsoft 365 worldwide. The most used products were Microsoft 365 Apps, with 200 million active users, followed by Teams, with 145 million active users, and Exchange, with 100 million active users. SharePoint, Yammer, and Skype for Business had 85 million, 20 million, and 15 million active users, respectively.
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Usage
Another important report in Microsoft 365 usage analytics is the usage report, which shows the volume of key activities for each product, such as creating, editing, sharing, and viewing files, sending and receiving emails, participating in meetings and calls, and posting and liking messages. The usage report also shows the distribution of these activities by platform, such as Windows, Mac, Web, iOS, and Android. This helps to understand how users are engaging with the different features and functionalities of each product, and what devices and platforms they prefer to use.
According to the latest data from Microsoft, as of March 2023, the most common activities for Microsoft 365 users were sending and receiving emails, with 28 billion emails sent and received per day, followed by creating and editing files, with 12 billion files created and edited per day, and joining meetings and calls, with 5 billion minutes of meetings and calls per day. The most popular platforms for Microsoft 365 users were Windows, with 60% of the usage, followed by Web, with 25%, and iOS, with 10%. Mac and Android had 3% and 2% of the usage, respectively.
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Communication and collaboration
A third report in Microsoft 365 usage analytics is the communication and collaboration report, which shows the number of users who are communicating and collaborating with others within and outside the organization, using products such as Teams, Yammer, and Skype for Business. The communication and collaboration report also shows the number of groups, teams, and channels that users are creating and joining, and the number of messages, files, and meetings that they are sharing and participating in. This helps to understand how users are leveraging the social and teamwork capabilities of Microsoft 365, and how they are connecting and interacting with their colleagues and external partners.
According to the latest data from Microsoft, as of March 2023, the most used product for communication and collaboration was Teams, with 145 million active users, who created 60 million teams and channels, and shared 8 billion messages, 2 billion files, and 5 billion minutes of meetings and calls per day. Yammer had 20 million active users, who created 2 million groups and communities, and shared 500 million messages, 100 million files, and 50 million minutes of meetings and calls per day. Skype for Business had 15 million active users, who shared 1 billion messages, 200 million files, and 500 million minutes of meetings and calls per day.
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Summary
Microsoft 365 usage analytics is a powerful tool that provides valuable insights on how organizations are using Microsoft 365 tools to enhance their productivity and collaboration. By analyzing the adoption, usage, communication, and collaboration reports, administrators and business decision makers can understand the usage patterns and trends of Microsoft 365 tools, and identify the areas of improvement and opportunity for their organization. Microsoft 365 usage analytics also helps to measure the impact and return on investment of Microsoft 365, and to drive adoption and engagement of Microsoft 365 tools among users.
Sources
How are organizations using Microsoft 365 tools?
About Microsoft 365 usage analytics - Microsoft 365 admin. https://learn.microsoft.com/en-US/microsoft-365/admin/usage-analytics/usage-analytics?view=o365-worldwide .
Navigate and utilize the reports in Microsoft 365 usage analytics. https://learn.microsoft.com/en-us/microsoft-365/admin/usage-analytics/navigate-and-utilize-reports?view=o365-worldwide .
Microsoft 365 admin center apps usage reports - Microsoft 365 admin. https://learn.microsoft.com/en-us/microsoft-365/admin/activity-reports/microsoft365-apps-usage-ww?view=o365-worldwide .
Enable Microsoft 365 usage analytics - Microsoft 365 admin. https://learn.microsoft.com/en-us/microsoft-365/admin/usage-analytics/enable-usage-analytics?view=o365-worldwide .