MicroKnow, Issue III

What’s New in Microland!

Microland Recognized as a Leader for the Third Consecutive Year in Gartner? Magic Quadrant? for Managed Network Services

For the third time in a row, Microland is positioned as a Leader in the Gartner? Magic Quadrant? for Managed Network Services. This award serves as recognition for our ongoing dedication to a cutting-edge strategy to switch from infrastructure-based #networkmanagement to user-centric network management. Read to know more.

Microland in ISG Paragon Awards

Microland for the second consecutive year was recognized in various categories from the ISG Provider Lens Awards Night at the Sourcing Industry Conference. Microland was mainly acknowledged for its work in the areas of #SDN Transformation Services, Managed (SD)WAN Services, #edgetechnologies and Services and Secure Access Service Edge (SASE).?Read to know more.

From Our Leader's Desk

Bringing the ‘E’ in ESG home

Pradeep Kar emphasizes the importance of environmental issues and how we as a #community play an important role. Read to know more.

Time To Invest In Rechargeable Battery Manufacturers?

Pradeep Kar shares interesting insights about why manufacturers should seriously invest in #rechargeablebatteries. Read to know more.

What will you value in your smartphone in the next few years?

Pradeep Kar provides an informative analysis of the current usage patterns for #smartphones and the direction in which this cherished item is likely to go in the future.?Read to know more.

Do You Also See Looming Tech Bubble?

Pradeep Kar shares his thoughts on how "the intense hustle in EdTech is a deeper indication of how out of sync the values of #technology businesses have gone." Read to know more.

Partnerships that Matter

Microland Announces Partnership with Dynatrace for Observability as a Service

Excited about the #partnership, Satish Sukumar, Senior Vice President, and Global Head – Platforms, Microland, said, “Our strategic partnership with Dynatrace provides an exciting opportunity for both companies to leverage combined strengths in digital #innovation to deliver full-stack, AI-powered observability and improved performance to enterprise customers.” Read to know more.

Microland Advances to a Premier Partner in the ServiceNow Partner Program

Microland announced its advancement to Premier Partner in the ServiceNow Partner Program. As a Global Professional and Managed Service Partner, Microland offers a broad range of Business and IT transformation solutions and services on the #ServiceNow Platform for its global clients. Read to know more.

Microland Recognized by Serco

Microland received the Pulse Award 2022 for #Innovation. Thank you to the Serco leadership for having the confidence. This honor confirms our dedication to our collaboration, innovation, quality, and ongoing improvement. Read to know more.

Our Knowledge Hub

BLOGS

An Ecosystem Approach to Local Government Digital Services

Numerous local governments still use outdated systems and technologies that are incompatible with one another, and they have fragmented workflows that increase administrative expenses and decrease consumer satisfaction. At Microland, we specialize in working with the #localgovernment to resolve #operational issues. Read to know more.

Understanding Project Assumptions and Risks

#Project assumptions and risks should be managed dynamically as a defense against unknowns. Sapthagiri Govindappa details how Microland's Digital Professional Services (DPS), Project Management as a Service (PMaaS) develops standards and centers of excellence for a company to operate the projects successfully. Read to know more.

VMware vSphere+: Connecting On-Prem to Cloud

Typically, there is little visibility over the entire infrastructure deployment because the majority of the workloads are frequently dispersed across many #datacenters, edge sites, or geographical locations. Rahul Koul demonstrates how access to high-value #cloudservices by IT administrators and developers using vSphere+ makes it simple to create, execute, manage, and secure both traditional and cutting-edge applications. Read to know more.

Local Government Data Management in Practice

The efficient management of the data that local government controls are crucial, especially as the use of health and social care increases. In this blog, Paul William Wilson explains how master #datamanagement enables councils to respond to inquiries more quickly. Read to know more.

Cybersecurity for Utilities – Securing Critical National Infrastructure Environments

#Cybersecurity attacks on critical national infrastructure (CNI) are growing rapidly in terms of frequency and sophistication. In this blog, Jyoti Bhushan Sinha discusses the ever-increasing threat for utilities sector which are undergoing a rapid digital transformation owing to IT-OT convergence and how Microland is poised to offer the best solution. Read to know more.

Managed Cyber Security Services: Points to Ponder

In order to be aware of changes in the IT environment, one must observe and acknowledge them. Gp Capt N R RAVI (retd.) describes how various awareness levels are needed for end users or #cybersecurity custodians and how these vary greatly depending on the roles and duties defined. Read to know more.

Enterprises Should Focus on User Experience and Not Just IT Performance

Enterprises must lead a coordinated effort to combine performance measurements from networks, applications, and end-user devices together to obtain a comprehensive picture of #userexperience through the IT infrastructure environment. Harish M. N. necessitates the development of a #platform that can combine data from various agents and tools and offer actionable insights to enable precise diagnosis, quick resolution, and enhanced user experience. Read to know more.

Digitizing the Utilities Industry and Enabling the Net-zero Journey

With increased worldwide awareness of #climatechange, utilities are looking for innovative ways to automate, decentralize, and decarbonize their operations. Priyanka R explains how Microland's Secure and Compliant Cloud assists businesses in ensuring compliance, reducing operational costs, strengthening reliability, and improving customer experience, all of which help them advance along the path to #sustainability. Read to know more.

How to Use KPIs Effectively in Security Operations Center?

A customer perceives value when the #SOC services are successfully defending his environment against all cyber threats while the core company runs without a hitch. Satish Badrinarayan talks about the role KPIs play in providing an executive dashboard that allows for visual assimilation of the SOC effectiveness. Read to know more.

How is Cloud Computing Taking Utilities to the Next Level?

With the help of energy transition enabler technologies like data analytics, the Internet of Things (IoT), #artificialintelligence (AI), and augmented reality (AR), cloud technologies enable utilities to digitalize their legacy infrastructure and gain a competitive edge through decarbonization and decentralization. Read to know more.

CUSTOMER STORIES

Global Network Integration for a Fortune 50 Conglomerate in its Largest-ever Acquisition

Microland helped a global Fortune 50 conglomerate operating in various segments like Aviation, Power, Healthcare, Renewable Energy, and Additive Manufacturing redesign and standardize?#networkintegration?to deliver much faster services to end-users. Discover how Microland increased network availability and performance while improving employee productivity for the client. Read to know more.

Microland Scaled Data Warehouse Platform for a US Insurance Company with Application Management Services

The client needed a solution that could scale their?#data?warehouse platform and address?#performance?issues arising due to the complex ecosystem of Hadoop and Netezza platforms. Discover how Microland provided seamless round-the-clock?#applicationsupport?along with efficient and agile build and deployments which led to the improved?#customerexperience?through proactive monitoring. Read to know more.

Microland Ensured Global Migration of 70,000+ Users for an American Industrial Services Company in its Acquisition to Become the World’s First and Only Fullstream Oil & Gas Company

The client had acquired the Oil & Gas business of a global conglomerate to expand its capabilities and bring together industry-leading products, equipment, services, and?#digitalsolutions?across the entire value chain of the Oil & Gas industry. Discover how Microland helped the client transform their?#networkoperations, consequently, addressing the availability and scalability issues faced by their IT workforce. Read to know more.

Microland Ensured Global Divestiture and Migration for a Fortune 500 American Locomotive Manufacturer in its Merger with a Fortune 50 Conglomerate’s Transportation

One of Microland's clients operating in over 50 countries globally with a workforce of 27,000 employees, underwent a merger with the transportation business of a Fortune 50 conglomerate. Being the incumbent service provider of the acquired entity’s parent organization and having an awareness of the?#technology?estate, tools, and processes, Microland ensured global?#divestiture?and?#migration?for the client. Read to know more.

Microland Transformed and Simplified Complex Procurement Processes through SmartProcure Workflow for an Australian Industrial and Safety Products and Services Company

The results of the procurement function have a direct impact on the organization's?#cost?reduction initiatives alongside risk and compliance management, supplier performance, sourcing cycle time, and contract utilization. One of Microland's clients, Australia’s largest provider of industrial and safety supplies, had their procurement process running manually in a decentralized manner.?

Discover how Microland eliminated manual processes with automated and templatized PO creation, automated PO approvals communication, and reminder notifications from the platform leading to a reduction in PO approvals & processing time by up to 60%.?Read to know more.

WHITEPAPERS

Multi-Cloud Networking: Choosing the Right Approach

Enterprises of the multi-cloud age require solutions that can help applications and data across clouds interact with one another. To address this, enterprises need to adopt the right multi-cloud #networking solutions in order to deploy, enable, and manage policies, security protocols, #governance, and visibility through a single point. Ramesh N.G, Senior Director - Digital Network & Security explains how a solution like smartBranch SD-WAN by Microland helps organizations accelerate their SD-WAN transformation and upgrade their branch, multi, and hybrid #cloudnetworking experience.? Read to know more.

Securely Connecting the Utility Dots - An Imperative for Rapid Digital Transformation

New energy sources, geopolitical unrest, economic upheaval, and ransomware attacks have all made 2022 an eventful year for utility companies. However, by putting cloud / hybrid #cloudsolutions at the center of their infrastructure strategy, utilities are succeeding. Sunil Sarat details how Microland's Secure and Compliant Cloud allows a strong #cloudtransformation and operations framework giving the greatest degree of resilience and compliance. Read to know more.

Microland Invisible Onsite Support – The New Avatar of the Field Support Model in the New Normal

The main requirement for enterprises is the proactive detection of problems, which calls for greater remote help. Yamini Machiraju and Mahesh Gupta explain how Microland uses technologies like advanced analytics, #IoT, and smartphones to shift from a state of reactive to predictive #onsitesupport. Read to know more.

Making a Difference in People's Lives

Microland Launches “Climate Smart Schools” to Nurture Climate Champions

In line with fostering and promoting environmental stewardship Microland launched yet another initiative, 10 “Climate Smart Schools” to nurture #climate champions. Read to know more.

Microland launches “Reading Light - Padi Padi Padi” to Improve English Proficiency of Students in Government Schools

Understanding the importance of English being used worldwide to communicate Microland launched TARA, a program to enhance #englishproficiency in Government schools with TARA. TARA is an intelligent combination of the best skills of human and machine teachers and is currently supporting 2200+ students in the Nilgiris and in Bengaluru. Read to know more.

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The information contained in this document is proprietary. ?2023 Microland Limited.