A message from our President and Founder, Kathryn Fal
To all our valued clients
I hope you and everyone in your personal and professional life are safe and healthy during this extraordinary time.
You trusted Fantastic Tours to act in your best interests and we thank you. Planning and running your class in all aspects, including crisis management. This included critical times following 9/11, the War with Iraq and Super Storm Sandy. Thank you for that trust; it is not one we take lightly. When the country went into quarantine, we stayed focused and motivated to return client funds as soon as possible with the clear understanding families would need financial resources as soon as possible. We stayed true to our responsibility and promise. Every client received refunds in full by April 30th.
We are all anxious to get back to the new normal at the appropriate time. Be assured we will be ready to continue providing you with the safest possible standards in transportation, hotels, restaurants, and attractions.
Every state, county and the school districts within differ in their decisions as to when it’s safe to return. When you are ready to explore again, we will be ready to welcome you to back to our valued and treasured family of clients.
Until then we will continue sending virtual tours of your favorite destination cities.
Best wishes to everyone for a bright tomorrow.
Sincerely,
Kathryn Fal
President
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4 年Great message Kathryn.