??Meet the Voices Shaping the Future of Innovation at the Conversational AI & Customer Experience Summit Europe 2024!
Conversational AI & Customer Experience Summit
Converse, Elevate, Lead: Your Premier Event in AI & CX Innovation!
Hi LinkedIn Members,
What does the future of Customer Experience look like??
Join us at the Conversational AI & Customer Experience Summit Europe 2024 where industry-leading experts will reveal key insights into the ever-evolving landscape of customer experience.?
Explore the latest trends in Conversational AI at this event, covering advancements in Chatbots and voice assistants, Large Language Models, Generative AI, Sentiment Analysis, contextual understanding, Multimodal Conversational AI, and a host of other cutting-edge topics.
In this edition, we shine the spotlight on the trailblazing leaders, innovators, and experts who will take the stage. We'll introduce you to the remarkable speakers who will be sharing their insights at this year’s event. Get ready to dive into cutting-edge topics, learn from real-world case studies, and discover actionable strategies that you can implement to enhance your own customer experience efforts.
We're honoured to introduce our remarkable speakers headlining the event, offering a sneak peek into their sessions and their unique perspectives on the future of customer experience.
Let’s take a closer look at some of the thought leaders you'll hear from:
Michael McTear - Emeritus Professor at Ulster University
Natasja Wientjes - Senior Director of Customer Service at DHL eCommerce
Elisabet Sanchez - Head of Marketing Omnichannel Strategy & Customer Experience at 日产
S?ren Meincke Persson - Head of Data Engineering at Telia
Manu Pandey - Vice President of Customer Experience at Swiss Re
Gennaro Montanino - Solutions Architect at AXA Switzerland
Erwin Pellemans - Product Owner of Robotics & AI at Rabobank
Eleni Verteouri - GenAI Tech Lead in Conversational Banking at 瑞银集团
Christoph Esslinger, Ph.D. - Co-Founder & Managing Director at Ideabay.AI
Dr. Olga Khryapchenkova, PhD - Lead Experience Manager at NIO蔚来
Alejandro Correal - Senior Global Adoption & Change Management Specialist at 雀巢
Edward Pauls - Team Lead Generative AI at Swiss International Air Lines
Connie Hwong - Lead of Generative AI & Communications at 西门子
Dr. Sachit Mahajan - Senior Scientist & Lecturer at 瑞士苏黎世联邦理工学院
领英推荐
Dr. Ralf Nikolai - Head of Product Management AI at VIER
Jarno M. Koponen - Product Design Manager at Zalando
Pablo Franco -Director of Product Design at Delivery Hero
Julien Roux -Co-Founder of Nebuly
Tristan Post -Lecturer of AI at Technical University of Munich (TUM)
Aarsh Srivastava ???? - Co-Founder of Gravitas AI
Christos Koimtzis - Business Development Manager at Deutsche Telekom
Ervin Jagatic - Product Director at Infobip
Chaehyuen Liem - Product Owner at Mercedes-Benz AG
Maxim Romanovsky - VP-Lead Technology Manager at 德意志银行
Nina Birac - CDO Marketing Director at Transcom
Thomas Neumann - Principal Manager Digital at Vodafone
Norman Nielsen ?? - VP Growth (Organic, CRM, ASO) at Omio
Lukas Wogirz - CEO and Co-Founder of databAIse
Julian Hertzog - Chief Revenue Officer at babelforce | Zendesk Voice Partner of Choice
Yuri Lakhtionov - Automotive Domain Director at Andersen Lab
These individuals, along with many others, will provide you with the tools and inspiration to elevate your customer experience strategy to new heights.
Stay tuned for exclusive speaker interviews, sneak peeks into their sessions, and how you can join us at CACES 2024 to be part of the conversation shaping the next era of customer experience.?
??For more details click here: https://lnkd.in/dp6t_MRu
Strategy and architecture in Conversational AI | MAS Data Science
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