Meet the Visionaries Shaping the Future of AI-Powered Customer Experiences at CACES Singapore 2025!
Conversational AI & Customer Experience Summit
Converse, Elevate, Lead: Your Premier Event in AI & CX Innovation!
Hi LinkedIn Members,
Get ready for an insightful journey into the future of CX! The 7th edition of the Conversational AI & Customer Experience Summit , taking place on April 24, 2025, in Singapore, will feature a distinguished lineup of industry pioneers, thought leaders, and AI experts.
Discover groundbreaking insights from top speakers as they share real-world applications of AI in industries like banking, retail, healthcare, and customer service. Learn how companies are leveraging LLMs, automation, and chatbots to drive efficiency, enhance customer engagement, and create human-centric AI experiences.
In this edition, we turn the spotlight on the visionary leaders, experts, and innovators set to take the stage at this year’s event. Get ready to meet the brilliant minds behind groundbreaking customer experience strategies and discover the insights they’ll be sharing.
From real-world success stories to transformative AI-driven approaches, our speakers will bring you cutting-edge perspectives and actionable strategies to elevate your CX initiatives.
We’re excited to introduce our distinguished lineup, giving you a glimpse into their sessions and the future of customer experience.
Let’s explore some of the thought leaders you’ll hear from:
Matthew Chua (蔡振兴) - Deputy Director of Digital & Smart Health Office at National Healthcare Group
Harriet Wakelam - Executive Director of CX & Design at 星展银行
Ram Kishore J. - Senior Vice President at 花旗
Hendy Gunawan - SVP, Enterprise Data Governance at PT Bank Sinarmas Tbk
Praveen Govindaraj - Lead AI Engineer at Singtel
Ryan Nicholas Leong??(梁 伟 仁) - Founder, GENIUS Generation Youth Coaching at GeniusU Web Services Pvt Ltd
Babul Balakrishnan - Head of CX at Thunes
Eduardo Imperial - Head, Service Management Asia at Vodafone
Sebastien Boisseau - Head of Digital Customer Engagement at Menarini Asia-Pacific
Glenn Birkelev - Associate Vice President Customer Service Delivery at Agoda
Ashvin S. Uttamsingh - Chief Operating Officer at 苏黎世保险
Sushil KATDARE - CX Director at 荷商葛蘭素史克藥廠
Anjali Kalia - Assistant VP of Digital Transformation at IHH Healthcare
Dr. Kartina Sury - Senior Fellow at Center for Indonesian Policy Studies
Josh Skorupa - Smart Nation Senior Fellow at GovTech Singapore
Ngo Wei Kang Gladwin - VP of Growth at Crimson Education
Milind . - AI Strategist at Mercedes-Benz AG
Soumyajit Sarcar - Head of Data & Analytics Product Development at Nomura
Khwanchai Huailuk - Vice President of Innovation at CIMB
Andrea Er - Software Engineer / AI Specialist at JTC Corporation
Saurabh Mangal - AI & ML Specialist Lead, APAC - Google Cloud at 谷歌
Yvonne Nguyen Thanh Ha - Chief Operations Officer at Prudential Vietnam Assurance Private Ltd.
??Tobias Klingel - Head of Information Security at Aspire
These visionary leaders, along with many others, will equip you with the insights, strategies, and inspiration needed to take your customer experience initiatives to the next level.
Join us at CACES Singapore 2025 and be part of the conversation shaping the future of customer experience!
??Register Today: https://lnkd.in/e8GuVuFS
Don't miss your chance to be part of this game-changing event!