Meet Ciara Watson and Michelle Chadee: Driving Success at Dejavoo

At Dejavoo, sales aren’t just about transactions—they’re about relationships. Our sales team, spread across the U.S., Canada, and Puerto Rico, may work remotely, but they’re a close-knit group, collaborating daily to support our partners and grow our network.

Unlike traditional sales teams, Dejavoo doesn’t sell directly to merchants. Instead, we empower Independent Sales Offices (ISOs), Software Vendors (ISVs), Agents, and Resellers with the best payment solutions in the industry. That’s where our dedicated sales reps come in—helping our partners succeed, every step of the way.

Today, we’re spotlighting two of our incredible sales representatives: Ciara Watson and Michelle Chadee. Get to know their journeys and goals and how they help our partners thrive.

Meet Ciara Watson (pronounced Kira)

Q: Tell us a little about your background and experience before joining Dejavoo. What’s one thing that has shaped your journey in sales so far?

I started in the merchant services industry in 2004 as a telesales rep and have since worked in sales management, product management, and operations. For me, relationships and trust are everything. I enjoy building strong connections and providing the best solutions available.

Joining Dejavoo has been a game-changer. The sales team is incredibly supportive, and we work together with a shared goal of success—both for each other and for the company. That same energy is what we bring to our customers.

Q: What are your goals and aspirations at Dejavoo?

My goal is to continue growing within the company and to introduce Dejavoo to as many ISOs, Agents, and ISVs as possible, turning them into long-term partners. I strive to become a subject matter expert (SME) in all of Dejavoo’s products and services.

Q: What can our customers expect from you moving forward?

Top-level service, industry expertise, and unwavering support. I’m passionate about what we do, and I’m excited for what’s ahead.

Meet Michelle Chadee

Q: Tell us a little about your background and experience before joining Dejavoo. What’s one thing that has shaped your journey in sales so far?

I’ve been in the credit card processing industry for 15 years, starting in Technical Support before transitioning into Sales Engineering. That experience gave me deep insight into what ISOs and merchants need in a payment solution. I know firsthand that strong relationships and tailored solutions are the keys to success.

Q: How has your experience been since joining the Dejavoo team?

Dejavoo is like family. They truly care about their employees, which is why there’s such a low turnover rate. The team dynamic is collaborative, not competitive—we share knowledge, support each other, and work toward a common goal: growing Dejavoo.

Q: What are your goals and aspirations at Dejavoo?

I want to contribute to Dejavoo’s growth and continue building strong partnerships. It’s exciting to see how far we’ve come—from Magic terminals to the iPOSpays Gateway—and I believe our cutting-edge software is unmatched. My focus is on becoming an expert in all our products so I can provide the best support to our partners.

Let’s Connect!

If you’d like to reach out to Ciara or Michelle to learn more about Dejavoo’s products, services, and how they can help grow your business, connect with them at:

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We also want to hear from you! What topics would you like to see in our upcoming newsletters? If you have suggestions or would like to be featured in a future Partner Spotlight, send us a note at [email protected].

?? Let’s keep growing together!