MediTrans' Provider Spotlight: Myles Transportation

Myles Transportation is a transportation service company based in Lake Charles, Louisiana. Founded in 2016, the company started with a contract with L’auberge Casino, providing transportation to over 50 employees. The business name was an easy choice, as it reflected the company’s focus on driving many miles. The company’s founder, Carvetta Myles, started as a local transit driver for Calcasieu Parish and her husband started as a truck driver. Myles Transportation began providing non-emergency medical transportation (NEMT) services in 2018 and now employes four people.

The company finds meaning in helping others and building relationships with the people they transport. They have helped their clients with food, clothing, and other needs through various organizations. Myles Transportation stands out from other NEMT providers by treating their clients as people, not just members.

Myles said as the elderly population grows and gas prices rise, medical transportation services like Myles Transportation will be needed more and more. The company plans to add wheelchair accessible vans to their fleet to better serve their clients.

However, they do face challenges when they encounter clients in need and are unable to help them. Myles Transportation asks for patience and consideration from their clients, promising to get them to their appointments safely and on time.?