'Med-tech' please come to the rescue!
Lucien Engelen
Health(care) strategy & digital transformation Maven. International Ambassador Nursing Innovation. (im)Patient. International keynote speaker. Makes things happen.
The responsibility of the (med) tech sector should also be to make the work of professionals and their other users easier, regardless of the intervention solution.
In general, the sector focused on healthcare technology primarily looks at solutions in the form of (medical) interventions. This is, of course, crucial given the increasing demand for and complexity of healthcare. Alongside the rise in medical demand, there's also the challenge of professional staff availability. Encouraging people to work in the healthcare sector and retaining them is a crucial challenge. Increasingly, the administrative burden is a well-known issue.
Despite automation and technology, professionals haven't seen a reduced workload; in fact, it's increased. Reports suggesting that administrative burden now takes up to 40% of total time are not uncommon.
On the other hand, the technology sector plays a crucial role. It should listen to professionals' needs, including the end-users, like nurses and caretakers, and focus on user-friendliness and reducing administrative burden. Implementing a rule where, for every addition, two other tasks will be removed, can help. The technological sector is responsible for supporting users and ensuring that technology doesn't lead to increased workload. Every minute counts, and failure to address this could drive healthcare workers away, and all the "it's only 1 minute extra' is cumulating into that 40% burden.?
Action needs to be taken within the healthcare sector itself to address this. Administrative steps should only be allowed to be added if at least one or two others will be removed from the total of actions to be taken.??
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Designing processes and interfaces with a broader understanding of professionals' tasks can make healthcare more accessible and ensure sustainable employment.
It's imperative for the sector to collectively reduce the burden by even 5% to 10% every year. Failure to do so will only add even more time pressure with the upcoming technological advancements in healthcare. This will not only strain adoption but also lead to societal discussions about the role and impact of technology.
Even though it is not really about a healthy lifestyle, have a look at the "Snack-points" sector in the Netherlands that created its own "Responsible frying," charter (to only use liquid frying fat or frying oil). The technology sector for healthcare should adopt its own version, listening closely to end-users, particularly nurses and caregivers how to reduce one of their most important elements to resign over.
Adding the reduction of administrative burden by 5% annually to the Sustainable Development Goals (SDGs) is ambitious, but necessary. Responsible Reduction of Administrative Burden (R-RAB) would be my proposal, but I'm open to better suggestions, here below ! ??
CHAIRMAN AND MANAGING DIRECTOR at ROYAL RAJPUTANA COMPANY
1 年projectmanager ICT at Spaarne Gasthuis
1 年Another point of view? Where does this burden come from and why. It seems logical to administrate something for a goal we support. In my opinion one Root cause for the many administration lies in lack of trust and may be sometimes too enthousiast people working in the insurance, quality etc departements where control is a basic instrument. How to work upon mutual trust, i fear is quite complex but for me one of the golden bullets.
Cardiologist & innovator healthcare processes
1 年ChipSoft Could you please take this advice very seriously. Introduction of the EHR ~10 years ago resulted in >10% reduction of capacity for cardiologists in our hospital Fortunately, quality increased. Introduction of version 6.3, also known as Standard Content, resulted in a further substantial decrease of capacity. This time (4 months after introduction), however, quality decreased substantially too. I hope for and expect progress in this field for the sake of patients and cardiologists. Nederlandse Vereniging voor Cardiologie (NVVC),
Computable guideline and healthcare pathways. Computable medical knowledge and simplified complex decision making.
1 年Lucien Engelen, It's great that you're bringing attention to this problem, which I, along with all my colleagues, have been experiencing for years. Fortunately, I've also shown you a solution. We've managed to automate everything: administration, registration, accountability, claims, research – everything. This is possible because we've designed the Google Maps / Autopilot for medical decisions. The computer can reason medically and prepare more than 70% of medical decisions. That is amazing, breathtaking, fabulous Healthcare becomes: #safer, #moreefficient, #moreeffective, #fairer, at the right #time, and more #personalized (for both patients and healthcare providers). Building Ultra- Performance Healthcare Companies Meet us at the ICT&health symposium in Maastricht at the Maastricht UMC+ Booth, or send a personal message.