Measure What Matters With OKRs in Your Business
Andrew Constable, DBA (Cand), MBA, BSP
Creating Value with Strategy | Strategy Consultant @ Visualise | Lead Coach @ Strategyzer, Leanstack | BSI Balanced Scorecard Professional (BSP) & Senior Associate | Blue Ocean Strategy Certified | Six Sigma Black Belt??
OKRs are a great way to measure what matters in your business. They help you track and prioritize the most important tasks to achieve goals faster than ever before. This article will provide tips on creating effective OKRs for your team: what they should look like, how often they should be used, and, more importantly—how NOT to use them!
What are OKRs?
OKRs are a framework for setting goals and measuring progress that Google has popularised. OKR stands for Objectives and Key Results.
Objectives are the goals you want to achieve, while key results are specific, measurable ways in which you’ll achieve your objectives. For example: “I want my team to improve their coding skills” is an objective; “Team members will learn three new coding languages by the end of this quarter” is a key result that helps ensure the objective will be met. In addition to defining what you want to accomplish, OKRs also help you decide how much time it should take or how much money or effort it should cost.
Why should you use OKRs?
Key differences between a vision and an objective.
A vision is a broad, aspirational statement. It’s what you want your business to be and do in the future. An objective is a specific, measurable, achievable, relevant and time-bound goal that leads towards that vision.
An objective is the ‘what’ of the business: it’s what you do daily. It’s also how you’ll get there and grow your market share or profitability by 25% in 2019? And most importantly, why: why does this matter?
Let’s look at an example from Uber in 2017 when they were struggling with customer experience issues – specifically, human drivers cancelling rides after accepting them because they didn’t want to go where they were going (or worse – because they wanted more cash). When their CEO Travis Kalanick made his annual OKR presentation, he focused not just on customer experience but also on customer trustworthiness – something that was integral to Uber’s brand image as well as its future growth plans for both customers and drivers alike.
How to create great OKR examples
At its heart, creating good objectives is all about using SMART as a framework. It’s easy to remember and can help you focus on what matters.
A few examples of this include:
The best practices for OKR creation.
The best practices for creating great OKRs include:
How to avoid the classic OKR mistakes.
When you’re getting started with OKRs, it’s easy to make a lot of mistakes. The most common ones are:
Using the right objectives and key results can help your business grow.
OKRs are a simple way to measure what matters in your business. They help you focus on the most important goals and make better decisions, which helps you get better results. And by tracking progress toward those objectives and key results, you’ll find that you can get more done faster than ever before.
Conclusion
If you’re looking for a way to make your business more successful, try setting up an OKR system. It’s easy to set up and use. And when done correctly, it can help your team be more productive and focused on what matters most.
If your teams struggle to align with strategy, connect them to business outcomes that matter and make your goal-setting process more transparent through OKRs.
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