Measure Twice, Cut Once!
Mark Matteson
Best Selling Author, Tedx Speaker, Podcaster, Corporate Coach & International Speaker
When I was a second year apprentice, we were remodeling the refrigeration system in a grocery store in Tacoma, WA. I was asked to cut some 1 1/8” pipe to a specific length by Craig Breuer, a fine craftsman and patient teacher. I measured and cut. It was too short. This kind Journeyman just smiled but didn’t say anything. I tried it again. Mistake number two. He stopped what he was doing, looked me right in the eye and said, “Measure twice, cut once.” (He didn’t want to have to say, “You cut it three times and it’s still too short!”) He could have berated me. He could have used any of the Four False Positives to make himself feel morally superior. He did not. He was an early mentor and caring coach. He understood, “Smashing the other guys never makes mine look any better!”
The Four False Positives are:
1) Pedantry - Correcting someone for saying “Who” instead of “Whom” is a common occurrence in an English class or boardroom. You might be right but they are resentful, embarrassed and just may retaliate later.
2) I Told You So - Misguided parents do this to their children. Bad coaches hit players over the head with this one. It’s hubris, ego unchecked, plain and simple.
3) Should-ing - Second person doesn’t work. This form of Moral Superiority never ends in a “Thank You” from the person who just was told they “should” have taken a different route or “should” get a haircut.
4) Complaining - Most complaining happens behind someone’s back. We are all guilty of this one. The average American workers spends fifteen hours a month doing this. It is a destructive habit, moreover, it’s delivered to a person who cannot affect change. “I’d like some cheese with my whine!”
Peter Drucker once said, “Our mission in life is to make a positive difference, not to prove how smart or right we are.”
There is an old Buddhist fable entitled “It’s ALWAYS An Empty Boat”. A young farmer was covered with sweat as he paddled his boat up river. He was going upstream to deliver his produce to the village. It was a hot day, and he wanted to make his delivery and get home before dark. As he looked ahead, he spied another vessel, heading rapidly downstream toward his boat. He rowed furiously to get out of the way, but it didn’t seem to help. He shouted, “Change direction! You are going to hit me!” To no avail. The vessel hit his boat with violent thud. Some of his produce was knocked into the water. “You idiot! How could you manage to hit my boat in the middle of such a wide river?” As he glared into the boat, seeking out the individual responsible for the accident, he realized no one was there. He had been screaming at an empty boat that had broken free of its moorings and was simply floating downstream with the current.
The message is clear. With no one at the helm, there is no one to blame. Getting angry is futile. We have no scapegoat. Acting out is silly. Playing the victim is a misuse of emotions and imagination. The moral? There’s never anyone in the boat. It’s on me.
The cook makes you the wrong dish, a friend interrupts your story, someone cuts you off on the freeway, a prospect says no to your proposal. Guess what? They are not doing it because of who you are, it’s because it’s who they are. There is no one in the boat. It’s ALWAYS an empty boat. Who is really being punished? Who is doing the punishing? Me and me.
Acceptance is the answer to all my problems, big and small, today.
AA icon Dr. Paul wrote, “When I am disturbed, it is because I find some person, place, thing or situation—some fact of my life –unacceptable to me, and I can find no serenity until I accept that person, place, thing, or situation as being exactly the way it’s supposed to be at this moment. Nothing, absolutely nothing happens in God’s world by mistake. Unless I accept life completely on life’s terms, I cannot be happy. I need to concentrate not so much on what needs to be changed in the world as on what needs to be changed in me and in my attitudes.”
“I” cut the pipe three times...and it’s still too short! I need to call Craig and thank him. I need to take personal responsibility and remember to measure twice and cut once...hand me that tape measure would you?
“Why not make the rest of your life, the best of your life?”
Mark Matteson - Best Selling Author, International Speaker
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Dealing with every customer honestly, ethically and fairly
5 年That's right, it is an empty boat... after you got hit by few other boats, and all of your produce went into water. Your boat is now empty! I guess God meant to throw two state audits and one lawsuit at me at the same time, I am learning to accept these, lol :). Thank you Mark
Building, strengthening and reviving customer relationships is my strength! Well-versed in multiple software applications. A strong work ethic and adaptability allow me to tackle projects many shy away from.
5 年Great way to start my day! Thank you.
Best Selling Author, Tedx Speaker, Podcaster, Corporate Coach & International Speaker
5 年My pleasure Paul. Thank you for your kind words! ??
Retired
5 年Great stuff Mark! Thank you for sharing this.