Measure soft skills to show your ROL (Return on Learning)
William J. Ryan
Help develop, engage, & retain your workers using learning strategically. Transformational Leader | Future of Work Culture & Organizational Effectiveness | Talent Development | Innovation | Speaker | Strategic Consultant
More than the traditional ROI, a Return on Learning measures the cost of the problem, that may be people-based, and its impact on the organization against the cost of creating and delivering the learning solution. From attrition to leadership communication, you can measure learning solutions that affect performance, and they have a measurable fiscal impact. There are hard dollars in measuring “soft” skills!
The first step to using learning strategically is to apply the same frame of reference your operational and leadership teams are using to the solution being implemented, show them the impact learning has especially around the skills we use in life to be successful. In this video I share an example and a calculator you can use to show the value of different operational metrics in ways that demonstrate the impact learning and performance solutions bring to the organization and the bottom line.
Bill?is the Principal Consultant & Founder of?Ryan Consulting?and welcomes the opportunity to discuss how to develop, engage, and retain high performing people through strategic learning and performance solutions.?