MCHALE PLANT SALES INVESTS FURTHER IN AFTER-SALES SUPPORT
Construction equipment distributor, McHale Plant Sales
has moved to further strengthen its aftersales support, both at its Birdhill
and Rathcoole operations.
The move is described by company chairman, Michael McHale
as ‘one that takes account of continued good sales married to new generic model
increases within our current portfolio and a need to provide for any future
expansion of our distributorships.’
Under the direction of Service Manager, Niall Culligan
and Parts Manager, Keith Carey, the company has appointed extra workshop staff
at both locations, installed additional brand-specific parts personnel, and
expanded its network of mobile service units, strategically positioned to
deliver what Culligan calls a ‘fastest possible on-site service presence.’
As a result, workshop maintenance and repair technicians,
mobile service and parts personnel now account for over 61% of total staff
employed at the company’s mid-west and east coast facilities.