A McGriff Client Case Study

This case study involves a Canadian manufacturing client with significant operations in the United States and across the globe. With a workforce of approximately 50,000 employees and a focus on affordable and comprehensive benefits, the client sought to identify cost drivers and improve healthcare outcomes.

Identifying Cost Drivers

Several years ago, the client partnered with McGriff and implemented our data analytics platform to identify areas where cost savings could be achieved. Through careful analysis, we discovered gaps in care and non-compliance with essential medical and pharmacy plan requirements.

Implementing Effective Solutions

To address these challenges, we introduced several initiatives to promote employee wellness and cost-effective healthcare.

1. Mandatory Annual Screenings: We implemented mandatory physicals and offered lower premiums to employees who provided proof of annual screenings. As a result, over 80% of employees now get their annual screenings, leading to early detection and improved health outcomes.
2. Free Prescriptions: To encourage medication adherence, we introduced a program that offers free prescriptions for certain preventive and maintenance medications for chronic conditions such as diabetes, cholesterol, depression, and mental health. This initiative has led to a significant increase in medication compliance.
3. Free Virtual Care Visits: Recognizing the importance of accessible care, we provided employees and their dependents with free virtual care visits. This initiative ensures that employees can seek medical advice and treatment conveniently, leading to timely intervention and lower healthcare costs.

Additional Cost-Saving Measures

In addition to the above initiatives, we implemented several utilization management programs, resulting in over $1 million in savings. Furthermore, by optimizing the pharmacy benefits and introducing a program to provide medications through the medical plan, we expect to capture an additional $200,000 in savings.

Positive Outcomes

Thanks to the integrated approach and implementation of these initiatives, the client has achieved the following positive outcomes:

1. Cost Stability: Despite rising healthcare costs, the client has been able to hold employee costs steady and avoid changing plan designs over an extended period.
2. International Employee Savings: Through the introduction of a new plan for international employees and expatriates, the client achieved savings of over $100,000, while ensuring consistent coverage for their global workforce.
3. Successful Mergers and Acquisitions: The client's growth strategy involved several mergers and acquisitions. By integrating these new entities into the established healthcare strategy, the client achieved cost savings and streamlined healthcare services.

Conclusion

This case study highlights the success of a manufacturing client in achieving cost savings while prioritizing employee well-being. Through initiatives such as mandatory screenings, $0 prescriptions, and virtual care visits, the client achieved better health outcomes and lower healthcare costs. By utilizing data analytics and implementing an integrated approach, the client was able to stabilize costs, extend coverage benefits, and drive positive results for their employees.

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Information within this article is confidential and proprietary. Case studies are for illustrative purposes only, individual results may vary.

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