McDonald's deploys AI at 43,000 restaurants

McDonald’s is rolling out AI technology at its 43,000 restaurants to boost order accuracy and predict kitchen equipment failures before they disrupt service.?

What you should know:

• McDonald’s new AI features will rely on Google Cloud’s edge computing, which enables each restaurant to process real-time data on-site rather than through remote servers.
• Edge computing will power voice AI that can take drive-thru orders and applications that predict equipment failures.
• The company is exploring how to equip in-store cameras with computer vision, a form of AI that could check if orders are accurate before they are given to customers.?
• McDonald’s also wants to create a “generative AI virtual manager” that can handle administrative tasks like scheduling shifts.?

The bigger picture: We’re starting to see real-world examples of how AI can make fast-food restaurants more efficient. McDonald’s, Wendy’s and Taco Bell are all exploring ways to automate repetitive tasks like taking orders and checking their accuracy. These systems could deliver improved customer experiences by reducing wait times and ensuring every order is correct.?