MC Daily News Brief - April 15th, 2024

Welcome to today’s Modern Campground news brief for April 15th, 2024, sponsored by Campspot . Campspot is the industry’s leading campground management and reservation software, serving more than 2,300 private parks across the U.S. and Canada. Learn more about how Campspot can help your campground increase bookings and revenue at software.campspot.com.

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Camping Reservations Signal Robust Summer Ahead for Campgrounds

Campgrounds across South Dakota are gearing up for a bustling summer, signaling a strong recovery in the outdoor hospitality industry. Following varied impacts from the pandemic, locations like the Mount Rushmore KOA are witnessing a significant uptick in reservations, nearing pre-pandemic levels, while others like Lake Park Campground & Cottages have maintained steady visitor numbers throughout. With an increasing interest in outdoor vacations, campground operators are encouraged to enhance guest experiences and expand services. Innovations such as glamping and improved amenities, alongside strategic marketing focusing on safety and natural beauty, are poised to attract more campers. The industry also leans on technology, like online booking systems, to efficiently manage the surge in interest. This positive trend offers a strategic moment for the campground sector to thrive in the upcoming high season.

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RVDA, CSI Set New Webinar to Improve RV Customer Retention

The RV Dealers Association (RVDA) and Customer Service Intelligence, Inc. (CSI) have teamed up to host an enlightening webinar aimed at bolstering RV customer retention and improving Net Promoter Scores (NPS). Set for April 24, this half-hour session will explore effective strategies to leverage customer feedback from sales and service interactions. With a particular focus on nurturing relationships that ensure repeat business and referrals, the webinar promises to arm RV dealers with actionable insights to enhance customer satisfaction and loyalty. The session will also provide an overview of assessing current dealership processes and how staff performance aligns with customer retention goals. This initiative is part of the “Help Me Solve…” series, providing ongoing professional development for RV dealerships.

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Pathfinder Announces Development of Luxury Waterfront RV Resort in Osoyoos, BC

Pathfinder Ventures Inc. (TSXV: RV) has announced exciting plans for a new luxury waterfront RV resort in Osoyoos, British Columbia. This resort will feature approximately 120 sites, with an innovative seasonal stay model designed to mimic a cottage experience. The company has confirmed a lease agreement that paves the way for the construction of the Osoyoos Lake RV Resort. Slated for pre-sales in summer 2024 and expected to be fully operational by 2025, this project aims to draw RV enthusiasts to one of Canada's most picturesque lakes. Pathfinder’s expansion into Osoyoos is part of a broader strategy to capitalize on emerging opportunities in the outdoor hospitality sector. The company remains optimistic about future growth, fueled by a solid mergers and acquisitions pipeline and the potential easing of interest rates, which is expected to stimulate market expansion in 2024.

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That’s all for today’s news. For more in-depth coverage of these and other stories related to the outdoor hospitality industry, visit ModernCampground.com.