MBN Solutions BossNData Special: End of an Era with Paul Laughlin

? SPECIAL EPISODE of BossNData Podcast just launched ?

And what a treat we have in store for you!??

Robin Huggins is joined by legendary Customer Insight Leader Paul Laughlin ?? Founder and MD of Laughlin Consultancy, Paul is a coach and mentor focusing on the hashtag#PeopleSideofData. ?? He’s also host of the Customer Insight Leader podcast ?? and Chief Blogger at Customer Insight Leader ? Paul also happens to have been a hugely successful Data Leader with 25 years growing, nurturing and leading high performing data teams in the financial services industry.

Joining us in the studio to reflect on Paul’s career are the equally legendary figures of Michael Young, CEO of MBN Solutions and Graeme McDermott, CDO at Tempcover

Michael, Graeme and Robin travel through Paul’s career with him and reflect upon The End of an Era. We explore the highs, lows and everything in-between of an incredible career at the sharp end of data leadership.Tune in to the conversation to hear Paul’s reflections on:

? What’s changed in the UK data industry in Paul’s time as a leader

? Essential skills that any data leader should harness to execute their role optimally

? What happened at the lowest point in Paul’s time as a Customer Insight Leader – and how he dealt with it

? Why winning “Hearts & Minds” is crucial for data leaders

? Paul (and Graeme’s) best personal use of Excel! ?? And a whole load of other good stuff. Episode links are below – hope you enjoy