May 2024 Newsletter from Call Center Times - Enjoy!

Greetings:

Here is our May 2024 newsletter! ?We are excited for you to view this edition and give feedback on the industry-leading featured articles, including a cutting-edge product release, a whitepaper, a 2024 State of Customer Engagement Report, and upcoming events and classifieds.?

Also, can you please take a minute, "like" this post, and share it with your colleagues and connections?

Here is the link to the newsletter:?https://www.callcentertimes.com/Portals/0/May2024CCTNewsletter.pdf?ver=2024-04-30-142139-047

Thank you so much!

John Tschohl

Customer Experience Global Guru | Online Training-Customer Service Strategy; Empowerment, the Customer Experience, Creating a Service Culture, and Employee Motivation | Amazon Best Selling Customer Service Author |

6 个月

Awesome

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