Maximizing Productivity with ChatGPT and Microsoft Power Platform
Veerendra Chundru
Director - Engineering & Program Management | Strategic Leader | Driving Innovation with Generative AI, CRM, ERP, and Low Code/No Code Solutions
ChatGPT is a variant of the GPT language model that has gained significant attention recently due to its availability and ability to generate text in the style of a conversation. It has been trained on a dataset of chat and conversation data and is able to produce coherent and context-appropriate responses, sometimes even with a touch of humor. The accuracy of ChatGPT's responses makes it a strong alternative to traditional search engines, and its ability to provide explanations for its responses is a unique feature.
Currently, ChatGPT is available for free through the OpenAI API service, which allows developers to access the model and generate text through a simple API by providing a prompt and parameters.
On the other hand, Microsoft Power Platform is a suite of business software tools that enables users to analyze data, build custom business applications, automate processes, and create virtual agents. It is designed to be a low-code platform, allowing users to create custom solutions with minimal coding knowledge. Power Platform has already demonstrated its effectiveness in helping businesses with a variety of tasks.
By combining the Power Platform with ChatGPT, businesses can improve customer service, automate tasks, and build custom solutions for a variety of use cases.
A quick proof of concept example of this integration is as follows: a user accesses a website built using Power Pages, engages with a chatbot using Power Virtual Agent, initiates a conversation that triggers a Power Automate workflow, and receives a response from a trained ChatGPT model through the OpenAI API service.
1) To use ChatGPT through the OpenAI API, it's important to understand the API service. API keys are required for authentication, and the API is powered by a variety of models with different capabilities. In this proof of concept, the 'text-davinci-003' model is used. This model is the latest in the ChatGPT family and is well-suited for generating text in the style of a conversation.?
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2) In Power Virtual Agent, you can modify a topic and add an action that calls a Power Automate flow by using the user's chat as input and displaying the Power Automate output as a message to the user. Once the bot is published, it can be hosted on a Power Page (website).
3) To use the OpenAI API in a Power Automate cloud flow, you can create a flow that sends a request to the API by specifying the URI, authorization details, and body. The flow can then parse the JSON result and extract the text response.
While the possibilities are endless, this proof of concept illustrates the potential benefits that businesses can gain by using AI and no-code/low-code tools.
NOTE: ChatGPT is still in the incubation phase and there may be some flaws in moderation and accuracy. While it is currently free to use, the wide adoption of ChatGPT by over one million users means that OpenAI may eventually monetize the platform through a cost-per-chat model in the future.
Thank you for reading. It's worth noting that the content you have been reading in this article has been been modified and rearranged by the ChatGPT to create the final text. :-)