Maximizing EMR Efficiency: 4 Simple Steps to Improve ROI With ServiceNow

Join us for our upcoming virtual Healthy as Tech talk on October 22 at 2 p.m. ET to hear how healthcare organizations are leaning on the ServiceNow platform to get the most out of their EMR, from improved user experience to more accurate testing and governance to reduced spending. Register here.

The Most Common EMR Story

Have you been here??

Your healthcare organization has invested heavily in an electronic medical record (EMR) system like Epic, hoping it will streamline processes and improve patient care. But before you know it, the day-to-day challenges start piling up, and it starts to feel overwhelming.

It’s no secret that managing and optimizing an enterprise EMR system is complex. Whether you’re in IT leadership or overseeing clinical operations, chances are you’ve experienced some of these issues:

• Clinicians feel frustrated by the time it takes to report system issues, which distracts them from patient care.
• Manual testing and error-prone processes delay upgrades and lead to costly mistakes.
• A flood of enhancement requests comes from every department, making it hard to know what to prioritize.
• Disjointed change control processes lead to compliance risks and deployment disruptions.

These problems don’t just slow down your EMR system — they drain your team’s time, budget, and morale.?There’s a better way to manage these challenges, and it starts with simplifying and enhancing your EMR processes so your team can focus on delivering quality care.

>> Read More

Your EMR Doesn’t Have to Be a Burden

Optimizing your EMR system doesn’t have to be an uphill battle. By leveraging the right tools — like Optimum’s ServiceNow EMR accelerators, built exclusively for healthcare organizations — you can turn daily frustrations into streamlined processes that improve efficiency and patient care.

Here are a few easy steps to get started:

1. Assess your current challenges: Whether it’s incident management, testing, or enhancement requests, identify the biggest pain points your team is facing.
2. Engage stakeholders: Make sure clinical and business units are aligned with IT on priorities and goals.
3. Explore ServiceNow solutions: Tailor these tools to fit your organization’s specific needs and challenges.
4. Work with an implementation partner who knows healthcare: Our team at Optimum is made up of former healthcare professionals committed to using their expertise to help provider organizations deliver exceptional patient care and employee experiences.

If you’re ready to take the next steps in transforming your EMR from a source of frustration into a driver of efficiency, we’re here to help. Reach out to our team to discuss how we can help you tackle your biggest EMR challenges.

>> Register to join us.

We hope to see you there!

Follow the Healthy as Tech Talks

Subscribe to the Healthy as Tech talks on Spotify or YouTube to hear previous episodes.