Unlocking the Potential of Chatbot Technology for Entrepreneurs
A chatbot is a program that can communicate with customers without necessitating human intervention. It can have a conversation with a human via one or more channels, such as text or speech. They are immensely useful for answering user queries with instant text or voice output and can add great value to your business.
AI chatbots use natural language processing to understand the user's query and provide relevant answers and helpful suggestions. Chatbots rely on artificial intelligence and machine learning to develop granular knowledge of questions and provide responses based on user interactions.