Maximising Tech @ Flipkart

Maximising Tech @ Flipkart

The Indian Ecommerce space is brimming with tech offerings, taking consumers’ shopping and brand interaction experience to a whole new level. With the onset of Covid-19, the space has been put into a hyperdrive, with consumers choosing to transact heavily online, more so than ever before! To tackle the problems of scale and personalisation for Indian consumers, and disrupt the Ecommerce space through Tech-led innovations, Flipkart has been on a journey of evolving its offerings to stay ahead of the curve by building deep expertise in Emerging Technologies such as AI/ML, Block Chain, IoT, AR/VR and more.?

With this as our North star, the Flipkart Tech Marvel program was launched with a vision to strengthen our capabilities in these technologies and promote learning and experimentation leading to bottom-up innovation. The brainchild of Flipkart’s learning and development powerhouse, Flipskool, that keeps the learner at the center of everything by recognising and maximising their abilities through well curated experiences, the Tech Marvel program aims to democratise learning, providing Flipsters the agency to chart and own their learning, while the organization provides all the ecosystem support like mentors, Communities of Practice and Industry perspectives. The Tech Marvel program has witnessed many success stories. We recount a couple of them here!

Meet Prasad Pai and Swaraj Mohanty, two of our talented Software Development Engineers who decided to maximise their skills and knowledge in emerging technologies through this program.

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Prasad, an SDE III, who was part of this year’s Tech Marvel program, decided to specialise in Deep Learning. This was his second time scoping out opportunities that the program had to offer and providing solutions successfully. As a passionate engineer who has previously worked in Software Development and Machine Learning, Prasad aims to transition into the role of a Data Scientist eventually. The course he undertook was six months long, with four months to learn and two months to put the theories into working solutions. For Prasad, this presented an opportunity to solve the issue of fake and irrelevant ratings and reviews on products online - a serious concern that hinders authentic customer experience. He decided to make this his use case and worked towards solving it. With the guidance of mentors and the leadership who helped him manage, colleagues who collaborated to execute solutions, and pointed market insights from industry leaders, Prasad was able to optimise the Flipkart platform and continues to do so.??


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Just like Prasad, Swaraj Mohanty, an SDE III, also enrolled in the same course. After completing the 6-month course, Swaraj was able to address and solve a seller issue that had lasted for a few years. The solution he offered was simple enough to be executed quickly, so he tried it out for two months, and it worked!

Swaraj leveraged the freedom and the flexibility of the program to keep himself accountable towards building for a larger problem at hand. He was able to transition himself from a student of the course to a problem solver in just six months, and vows to remain curious and entrepreneurial going forward as well.??

The icing on the cake for the learner experience as part of the Tech Marvel program was the creation of 'communities of practice' that encouraged them to share synopsis of their learning and ideations with a community of like minded learners thus empowering our people to Experiment, Learn, Grow and be the maximizers!

The Flipkart environment encourages Flipsters to scale their own feats and fan the flames of passion for tech through unique opportunities. As Swaraj said, “Exceeding one’s own expectations will need us to work harder. But when we witness the impact it can make, we know that we are on the right track.” And come this BBD, we’re sure that such upskilling capabilities will contribute to providing a seamless shopping experience for the Indian consumer.

Aditya Dhanraj

Field Service Supervisor at Navistar Inc

4 个月

Dear Flipkart may i know Why my Package having AWB 11927113306033 Is given to 3rd grade Unprofessional Courier like Delhivery And why did Delhivery marked my package for Self Pickup If Flipkart can't deliver my package then he should give my Package to any Other Courier Like Bluedart Express Courier I need Explanation FY kind information i have sent a Screenshot in which Delhivery clearly mentioned he cant deliver COD packages And COD packages have to be Self Pick Up by Customers Only

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Subhendu Panda

Senior Associate at Cognizant | Ex- LTI-Mindtree ,TechM | Boomi Trainer & Freelancer

4 个月

Flipkart Flipkart Grocery Buying stuff from Flipkart is a crime nowadays. I recently ordered a few items from Flipkart grocery on 30th Sept and it took close to 8 days to deliver the items. However 3 items out of 17 were not delivered. On inquiry, I was asked to wait for 2 weeks and today it got canceled. They marked the items to be refunded and the amt is supposed to be sent from the seller in a week. So overall your money is blocked for nearly a month and the items are not yet delivered. Last year, my sister bought a purse from flipkart and since it was damaged, flipkart took nearly a month to refund the amt and that too after several calls/ emails. Pls ensure smooth communication so that the customers are not bothered. Also, there is a lesson learnt in this process. We need to stop buying products from such ecommerce sites and rather switch to local vendors. I urge everyone to rather spend their money building the economy of local vendors this diwali and avoid visiting such sites as these people literally don't care.

Vikram Bodhe

Vehicle Integration & Architecture @ Tech Mahindra | Mahindra & Mahindra-MTBD_MRV # CaetanoBus-Portugal # Lovol-China | Force Motors | Tata Motors | JCBL Ltd | Procyon Engineering.

5 个月

I had buy one mobile 2 times in 15 days, flipkart wish master has refuse to delivery on doorstep 3 times each order, even he suggested me to cancel the order and speaking very harsh language. I had complaint to the customer care they said we will provide the solution on call within 24 hour's but they are not call me even onto of that without mu consent they cancelled my orders itself shamelessly. What the hell flipkart doing. Even local mobile shopees can provide doorstep delivery C grade flipkart is worst service provider Cancelled: Sorry, Flipkart order for Motorola g45 5G (Brill... is cancelled as couriers could not deliver to your address. Track here: https://fkrt.it/FLPKRT/mN1oSnNNNN Out for Delivery(Exchange): Motorola g45 5G (Brilliant ... with tracking ID FMPP2572696421 from flipkart.com will be delivered on successful pickup of the exchange item, today by an EKART Wish Master (call 02069147777, PIN 159). COD amount to collect may vary subject to exchange product verification and you can still get your new product by paying additional amount if you are not happy with the final discount(Refer https://fkrt.it/EKARTL/a8iTrQuuuN for more details).

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Look at the speed with which Flipkart responds

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Flipkart is a joke...with bunch of jokers in customer care. Omnitech retail is a big joker. Unprofessional idiot. And Flipkart backend team is also a joke

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