RetailOne

Real World Retail: Why Stores Still Matter With nearly 100 million Americans using Buy Online, Pick Up In-Store (BOPIS), it's no surprise this trend is reshaping retail. BOPIS isn't just about convenience; it's a powerful piece of the customer experience driving brand loyalty! In 2023, U.S. BOPIS sales hit $113 billion, and they're projected to grow at nearly 17% annually through 2030. That’s 43% faster than e-commerce overall! BOPIS doesn’t just increase sales; it enhances the in-store experience and encourages additional purchases. Is your business ready to meet the demand? ?? Learn more about BOPIS growth here: https://bit.ly/4fz0QOW

Cheers to Teamwork and Milestones at RetailOne! Today, we’re raising a toast to five incredible teammates who have shaped RetailOne’s journey and continue to inspire us daily. Let’s celebrate their work anniversaries and the unique contributions they bring to our team! ? Kathryn Patton-Miller, RDI Patton-Miller – 12 Years As our Senior Design Director, Kathryn continues to set the standard for creativity and innovation in branded environments. Your leadership and vision inspire us all, and your commitment over the past 12 years has shaped the essence of what we do. ? Ian Rattray – 11 Years As our VP of Creative Services, Ian’s passion for design excellence drives innovation across every project. Thank you for 11 years of vision and commitment to pushing creative boundaries! ? Thomas A Stover – 9 Years Tom, you truly wear all the hats! As Senior Director of Product Development, your expertise and adaptability have been vital to our success. Nine years of dedication and hard work—we’re so lucky to have you! ?? Eric Maldonado & Gaurav Mistry – 1 Year Each! Eric and Gaurav, welcome to the anniversary club! You’ve both made an impact in just one year, and we’re excited to see all the amazing things you’ll achieve as you continue to grow with us. To each of you—thank you for being part of what makes RetailOne exceptional. Here’s to celebrating you and all the milestones ahead! #RetailOneTeam #WorkAnniversaries #DesignExcellence #Teamwork

Real World Retail: Why Stores Still Matter With nearly 40% of consumers returning online purchases at least once a month, according to a recent Narvar survey, the returns process is becoming just as important as the shopping experience itself. Here’s the kicker: physical stores are key to making returns smooth, cost-effective, and loyalty-driven. Why? Because 60% of consumers are open to exchanges or store credit instead of full refunds—if the process is quick and easy. And nearly 8 in 10 shoppers prefer to return their items in-store, according to ICSC. This means that a well-run physical retail location isn't just a place to buy, it’s a hub for service and satisfaction. As online sales continue to grow, the importance of in-store returns can't be overlooked. Retailers who optimize this process can turn what’s often seen as a pain point into a huge opportunity for building customer loyalty and enhancing their bottom line. #RetailOne #CustomerExperience #RetailReturns #OmnichannelStrategy #PhysicalRetail #CustomerLoyalty #RetailInnovation

We are proud of our skilled custom millwork installers! Their dedication and craftsmanship are truly unmatched, and it shows in the glowing feedback from our clients. "Carlos + Franklin are the best case crew I have ever had the pleasure of working with. They deserve every cent they get - Plus more!" – John Wright, Project Manager for Urgent Vet, Edmonds, OK From precision to professionalism, our team is committed to excellence every step of the way. Want to see what our talented crew can do for your next project? Let’s make it happen! #TestimonialTuesday #Craftsmanship #CustomMillwork #RetailOne #UrgentVet #ClientLove #InstallationExperts

???? Happy Halloween from RetailOne! ???? No tricks, just treats when it comes to transforming your retail space! Whether you’re looking to give your space a quick refresh or overhaul you branded experience, we’ve got you covered. Ready to brew up some fresh ideas for your store? Let’s make it happen! #HappyHalloween #RetailMagic #SpookySeason #RetailOne #BrandedEnvironments #DesignSpells

We’re thrilled to announce that our very own Kathryn Patton-Miller, RDI has been re-elected as the Vice President of the International Board for the Retail Design Institute! With her dedication, servant leadership style, and relentless passion for creating unforgettable retail environments, Kathryn continues to elevate not only RetailOne but also the entire industry. Her re-election is a testament to her commitment to driving excellence and connection in retail design on a global scale. Join us in congratulating Kathryn on this incredible achievement and wishing her continued success in shaping the future of retail design! #RetailDesign #Leadership #RetailOne #RetailDesignInstitute #CongratulationsKathryn

Real World Retail: Why Stores Still Matter The latest report from ICSC, The Halo Effect III: Where the Halo Shines, proves yet again that physical retail is essential in an omnichannel strategy. After analyzing nearly $850 billion in transactions, the findings are clear: opening a physical store boosts online sales in the surrounding trade area by an average of 6.9%, with direct-to-consumer brands seeing a 13.9% increase! As expected, closing a store has the opposite effect, with online sales dropping by 11.5% in the trade area. The data also highlights that Gen Z, often considered "digital natives," prefer in-store shopping more than Millennials and Gen X, reinforcing the ongoing relevance of physical stores. The key takeaway: Physical retail is thriving, not just as a convenience but as a driver of total brand performance, enhancing both in-store and online experiences. Let us help make your in-store customer experience a memorable one! Read more: https://buff.ly/3NryjhA #RetailTrends #OmnichannelStrategy #TheHaloEffect #RetailOne #PhysicalRetail #CustomerExperience

We're Celebrating Milestones at RetailOne! Join us in congratulating Holly Smith on an amazing 6 years with RetailOne! Your dedication, creativity, and passion have been integral to our journey. We're also thrilled to celebrate Aiden Howell, Terry Sullens, and Drew Craddock, who each mark their 1-year anniversary with us! In just one year, you've already made a positive impact, and we can't wait to see what the future holds for each of you! Here’s to many more years of innovation and success together! #RetailOneTeam #TeamMilestones #BrandedEnvironments

Real World Retail: Why Stores Still Matter Gen Z Loves Shopping In-Store—And It's Changing Retail! Surprised that Gen Z prefers in-store shopping over online? According to a recent study by 2 Visions, 30.77% of Gen Z favor physical stores, more than any other generation! This digitally-native group is redefining retail by seeking tangible experiences and making in-person shopping a major part of their lives. What does this mean for retailers? Reach out to us to help you rethink your strategy! By blending innovative in-store designs with a seamless omnichannel approach, brands can attract this trend-setting generation that values quality and connection. As Yates Jarvis from 2 Visions said, this is a moment for retailers to “revitalize and innovate” physical spaces to meet the evolving needs of today’s shoppers. The future of retail is here, and it’s happening IRL! Read more here: https://buff.ly/47X0XRa #GenZ #RetailTrends #BrickAndMortar #RetaiOne

Industry Insights at Collaborate 2024! This Monday, our very own Senior Design Director, Kathryn Patton-Miller, RDI, had the honor of joining fellow industry leaders Sarah Rogers, RDI, and DeAnn Campbell on the keynote panel discussion: "Building the Customer-Centric Retail Experience" at Collaborate 2024, hosted by Retail Connect Events LLC. A special shoutout to the insightful Tracy Zaslow FRDI, Leed AP IDC for moderating this dynamic discussion! We’re proud to see our team lead conversations on shaping the future of retail design with innovation and customer focus at the core. #Collaborate2024 #RetailDesign #CustomerExperience #RetailInnovation #RetailOne #Leadership #BrandedEnvironments