Mattel’s Intune Migration: A Case Study

As organizations grapple with the increasing complexity of device management, cloud-based solutions have emerged as a compelling answer. Microsoft Intune, a robust cloud-based mobile device management (MDM) and mobile application management (MAM) platform, offers a comprehensive approach to securing and managing devices.?

This case study examines Mattel’s Intune migration journey to modernize its device management strategy. We will explore the specific challenges Mattel faced in managing its diverse device fleet and how Intune provided a solution. By sharing Mattel’s experience, we aim to offer valuable insights for organizations considering a similar transition.?

The challenge?

Mattel, a global leader in the toy industry, faced several challenges in managing its diverse device fleet. The company’s existing MDM solution, VMware AirWatch, was becoming increasingly complex and difficult to manage. Key pain points included:?

• Inefficient device management: Manual device enrollment and configuration processes were time-consuming and error prone.?

• Limited security capabilities: The existing solution lacked advanced security features to protect sensitive company data.?

• Complex policy management: Creating and managing complex policies was a tedious task.?

To address these challenges, Mattel embarked on a strategic decision to migrate to Microsoft Intune, a robust cloud-based MDM and MAM platform.?

The assessment?

To ensure a smooth transition from VMware AirWatch to Microsoft Intune, we conducted a thorough assessment of Mattel’s existing AirWatch configuration. This analysis helped us identify critical features and functionalities that needed to be replicated or enhanced in Intune.?

To validate the solution and gather user feedback, we deployed Intune to a pilot group of 20 users, configuring it in alignment with Mattel’s policies and Microsoft’s best practices.?

Implementation and migration?

The primary phase of the migration involved the following key steps:?

• Intune deployment: We deployed Microsoft Intune as the primary MDM solution, integrating it with OKTA to streamline user authentication.?

• Policy migration: We meticulously created and configured Intune policies to replicate the functionality of AirWatch policies, ensuring a seamless user experience.?

• Device migration: We transitioned devices from AirWatch to Intune by repointing Apple DEP devices to Intune and wiping them from AirWatch.?

• Hybrid Azure AD and co-management: We established a hybrid Azure AD environment and configured co-management between SCCM and Intune to optimize device management.?

• Windows Autopilot: We implemented Windows Autopilot to automate the enrollment process for new Windows devices.?

The results?

By successfully migrating to Microsoft Intune, Mattel has gained a unified platform to manage its diverse device fleet, including Hololens, iOS, and Windows devices. The organization is now empowered to leverage Intune’s advanced features and capabilities to enhance security, streamline operations, and improve user productivity. Additionally, the team has acquired the necessary knowledge and expertise to maximize the value of their Microsoft Intune investment.?

Partner with excellence for an unparalleled Intune migration?

Elevate your organization’s device management with Microsoft Intune. As a Microsoft Gold Partner, Team Venti offers specialized expertise to ensure a seamless and secure Intune deployment.?

Our Intune services include:?

• Expert Intune consultations: Personalized guidance to align Intune with your specific business needs.?

• Intune migration assistance: Smooth transition from legacy MDM solutions to Intune.?

• Policy optimization: Tailored policies to enhance security and user experience.?

• Troubleshooting and support: Prompt resolution of technical issues.?

• Ongoing optimization: Continuous improvement to maximize Intune’s potential.?

Ready to unlock the full power of Intune? Contact us today for a no-obligation consultation.?