Mastering Recruitment Partner Training: What to consider before creating the script to your training?
Your training is the first interaction agents have with your institution, so it's essential to make a strong impression. We've designed a comprehensive series of materials to help you master every aspect of recruitment partner training, from initial planning and content creation to the final upload. Here are the fundamental points to consider throughout the process.
Before embarking on the development of your Recruitment Partner Training, it's essential to lay a solid foundation by understanding your audience and defining clear training objectives. This preparatory phase involves organizing the length of each training session, equip student advisors with a comprehensive understanding of your institution's offerings, explain the application process step by step, addressing common questions agents encounter while advising students or submitting applications.?
To help you create a more organized and concise structure we recommend you to divide your training into Chapters and Lessons/Episodes, where each Lesson/Episode corresponds to a video. You have the flexibility to combine episodes into one video, as long as each video remains under 5 minutes preferably.
It's recommended keeping each training course under 30 minutes in total, with a maximum duration of 40 minutes. Longer training sessions often result in lower completion rates. To ensure engagement, aim for concise videos under 3 minutes, with a maximum of 4 minutes duration each.?
If you're struggling in organizing the structure of your training we suggest designing it into two different categories:
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This one is essential for all your agents to attend. Its primary objective is to equip student advisors with a comprehensive understanding of your institution's offerings. Successfully completing this training will enable student counselors at your recruitment partner (agency) to readily recognize when a student they are assisting aligns well with your institution and confidently recommend your programs to them.The training structure we propose consists of four chapters, each containing episodes represented by videos or other media you decide to use.
This training is designed to explain the application process step by step, addressing common questions agents encounter while advising students or submitting applications. It's important to keep this information separate from the "Awareness Training" to avoid making that session too long and potentially overwhelming new counselors with details that aren't relevant to their initial learning about your institution, which could result in fewer completions.
If you're a TrainHub customer and still haven't recorded your training, schedule your content kick off meeting and remember that providing your training content not only helps increase awareness of your institution, but more importantly, it ensures that these Recruitment Partners learn first-hand from you.
If you have your content ready (video files) please send it over to [email protected] and book a content strategy meeting with our specialist. If you’re not a customer yet but find it hard to know how to build your first training, TrainHub might be the right platform for you. To book a demo or discuss how we can help your institution fill out our contact form or email us directly.