Mastering the Art of Business Investment Prioritization: A Lean and Agile Approach
Corbin Grimes, SPC6, LPM, SA, CSM, POPM
Management Consultant | Digital Transformation Leader | Portfolio Management & Delivery | Strategy & Planning | Process Engineering & Continuous Improvement | IT Project & Program Management | Problem Solver | Investor
The fast-paced and volatile nature of the global market necessitates that businesses implement efficient strategies to help them prioritize projects and investments.
Prioritization is a crucial skill that stems from Lean and Agile methodologies, offering a wealth of benefits. In this article, we delve into the importance of prioritization, aligning it with comprehensive industry studies and factual data from research firms, highlighting its critical impact on business success. We will also discuss the concept of backlog refinement and introduce five effective prioritization frameworks.
Known for their efficiency and flexibility, both Lean and Agile methodologies emphasize prioritizing tasks to achieve maximum value. In the Lean approach, the focus is on eliminating waste or any task that doesn't bring value to the customer.
The Agile methodology, on the other hand, prioritizes customer satisfaction by delivering high-value features early and often.
According to a report by McKinsey, companies that were able to properly prioritize their resources had a 40% higher total return to shareholders than their less-focused opponents. Another study by the Harvard Business Review (HBR) indicates that organizations with effective project prioritization strategies drastically outperform those who lack this skill.
The process of backlog refinement in the Agile methodology is a strong exemplification of business resource prioritization. It's a planned meeting where the product owner and team reevaluate their work list, prioritize items based on their importance and complexity, and maintain an actionable list of tasks for the team. This method helps ensure that the team is always working on the most valuable project.
Let's discuss five distinctive and proven prioritization frameworks that businesses can viably adopt.
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1. The Eisenhower Matrix: This widely-recognized framework involves categorizing tasks into Urgent/Not Urgent and Important/Not Important. This four-quadrant system helps decision-makers focus on tasks that are both urgent and important (prioritize), delegate tasks that are not urgent but important, do tasks that are urgent but not important immediately, and drop tasks that are neither.
2. The Kano Model: Developed by Professor Noriaki Kano, this model categorizes features into basic expectations, performance attributes, and delighters, helping organizations prioritize customer-centric features.
3. The MoSCoW Method: This acronym stands for Must have, Should have, Could have, and Won't have. It's a prioritization technique used in business analysis, project management, and software development for prioritizing what requirements need to be included in a particular delivery.
4. Weighted Shortest Job First (WSJF): Commonly used in SAFe (Scaled Agile Framework), this method helps prioritize jobs based on their cost of delay and duration. It effectively combines both economic and temporal factors into one easy-to-use model.
5. RICE Scoring: RICE stands for Reach, Impact, Confidence, and Effort. This model helps decide on the next project to take by scoring each prospective project on these four dimensions and picking the one with the highest RICE score.
In conclusion, prioritizing business investments and projects is not a luxury—it's a necessity. It ensures companies are responsible, lean, and ready to pivot when necessary. Leveraging the aforementioned priority frameworks can be powerful tools to align work items with the business values and strategic goals, leading to improved performance and ROI.