?Convey the What, When, and How
Clear and direct communication is essential for workplace success. Understanding how to convey what needs to be done, when it needs to be done, and how to support your team through the process can prevent misunderstandings and boost efficiency. This newsletter will explore these key components and provide practical examples and phrases to help you enhance your workplace communication.
Join me Thursday July 18th @ 11am for LinkedIn Live on this topic!
The Importance of Direct Communication
Learn why direct communication is crucial in the workplace. Avoid assumptions and ensure that your team knows exactly what is expected of them and how they will be supported.
Direct Communication in Action:
Direct communication eliminates ambiguity and ensures everyone is on the same page. When instructions are clear and straightforward, employees can execute tasks with confidence and precision.
- Clarity: Direct communication removes guesswork. Employees understand their responsibilities and the steps required to complete tasks.
- Accountability: Clear instructions help to hold team members accountable for their tasks. There is no room for misinterpretation.
- Efficiency: When everyone knows exactly what to do and when to do it, projects run more smoothly and efficiently.
- Effective: "We need to complete the project report by Friday. Please ensure all sections are proofread and formatted correctly by Thursday noon."
- Ineffective: "We should get the report done soon. Make sure it's ready."
Using DiSC for Direct Communication:
- Dominance (D): Be straightforward and to the point. They appreciate efficiency and quick answers. Phrase to Use: "I need the report by Friday. Can you have it ready?"
- Influence (I): Be enthusiastic and engaging. They respond well to positive reinforcement. Phrase to Use: "It would be fantastic if you could have the report ready by Friday. Your input is really valuable!"
- Steadiness (S): Be calm and supportive. They value reassurance and steady progress. Phrase to Use: "I know you’re diligent. Can you aim to have the report ready by Friday?"
- Conscientiousness (C): Be detailed and precise. They appreciate thorough and clear instructions. Phrase to Use: "Please ensure the report is ready by Friday, with all data double-checked and references properly cited."
Strategies for Clear Messaging
Discover techniques for crafting clear and concise messages. Understand the importance of tailoring your communication to your audience's needs, using the DiSC behavior styles as a guide.
- Be Specific: Provide detailed instructions and avoid vague terms. Phrase to Use: "The client presentation needs to cover market analysis, financial projections, and strategic recommendations."
- Use Simple Language: Avoid jargon and complex terms that might confuse your audience. Phrase to Use: "Let’s use simple graphs to show the sales trends over the past year."
- Be Concise: Keep your messages brief and to the point to maintain clarity. Phrase to Use: "Please summarize the report in one page."
- Repeat Key Points: Ensure important information is repeated and emphasized. Phrase to Use: "Remember, the deadline for the project is Friday. Please ensure all tasks are completed by then."
Using DiSC for Clear Messaging:
- Dominance (D): Focus on results and objectives. Phrase to Use: "The goal is to finalize the project by Friday. Let's make it happen."
- Influence (I): Use a positive and enthusiastic tone. Phrase to Use: "Your enthusiasm is key to our success. Let’s aim to finish by Friday!"
- Steadiness (S): Provide reassurance and support. Phrase to Use: "I’m here to help if you need anything. Let’s have the report ready by Friday."
- Conscientiousness (C): Be thorough and precise. Phrase to Use: "Please ensure the report is ready by Friday, with all details meticulously checked."
Join us for our upcoming LinkedIn Live event on Thursday July 18th @ 11 am
Mastering Active Listening in the Workplace
Explore ways to provide the necessary support to your team. Learn how clear communication combined with effective support can drive better results and improve team morale.
Providing Support in Communication:
- Offer Resources: Ensure your team has the tools and resources they need. Phrase to Use: "Do you have everything you need to complete the project on time?"
- Be Available: Make yourself available for questions and guidance. Phrase to Use: "Feel free to reach out if you have any questions or need help."
- Give Feedback: Provide constructive feedback to guide your team. Phrase to Use: "Great job on the report! Here are a few suggestions for improvement."
- Acknowledge Efforts: Recognize and appreciate your team's hard work. Phrase to Use: "Thank you for your hard work on this project. Your dedication is appreciated."
Using DiSC for Providing Support:
- Dominance (D): Provide autonomy and highlight their impact. Phrase to Use: "You’ve got this under control. Your work is crucial to our success."
- Influence (I): Offer encouragement and recognition. Phrase to Use: "Your enthusiasm is infectious. Keep up the great work!"
- Steadiness (S): Provide stability and reassurance. Phrase to Use: "I appreciate your consistency. Let’s continue working together."
- Conscientiousness (C): Offer detailed guidance and validation. Phrase to Use: "Your attention to detail is impressive. Keep up the meticulous work."
Enhance your communication strategy today!
Schedule a complimentary consultation to learn how you can better convey messages and support your team for maximum productivity.
Join us for our upcoming LinkedIn Live event Thursday July 18th @ 11 am
Mastering Active Listening in the Workplace
?Don't miss out on this opportunity to gain deeper insights and practical tips.
