Master feedback to enable a high performing culture. 8 best practices to receive feedback effectively and constructively.

Below you can find 8 ideas and recommendations to receive feedback effectively and constructively (I discuss feedback almost daily with my clients, other change makers in my network, and prospects).?

1- Reframe and focus on the opportunity.?

Providing feedback is a skill in itself, and many leaders do not know how to provide it effectively.?Do not take it personally.

Get used to going beyond the ‘how’ and focus on the opportunity.

Feedback is an opportunity to learn and grow by getting insights into some of our blind spots and areas?for improvement.?

As many people say in organizations, feedback is a gift.?

This will help you be open, positive, and energized by feedback.?

2- Confirm your understanding.?

Listen to understand, not to respond.?

If you don't understand something or need more information, ask clarifying questions.?

Confirm your understanding to ensure alignment with the person providing feedback.?

‘The greatest problem in communication is the illusion that it has been accomplished.’ – George Bernard Shaw??

3- Focus on improving your self-regulation through increased self-awareness.??

See what you notice when you receive the feedback.?

Feedback could be triggering. If so, consider what thoughts and emotions emerge as a consequence of the feedback.?

This could open the door to increased self-awareness and improved self-regulation.?

Additionally, see how feedback is reinforcing or challenging your current narratives. Are these narratives useful??

4- Reflect and decide what to do.?

Assess the value of the feedback, the consequences of using or ignoring it, and then decide what to do.?

Your response is your choice.?

If you disagree with the feedback, consider asking for a second opinion from someone else.?

Distinguish between facts and opinions.?

Not all feedback should be considered or actioned.?

5- Make it actionable and solution focused.?

If you decide to consider the feedback, set specific and actionable goals for improvement.?

Use the rule of 3 to generate momentum. What 3 key actions can I complete to make this feedback actionable??

If 3 actions are too much, focus on a single action.?

Consider how feedback is aligned with your ideal self and how it will help you achieve the key outcomes that move the needle in the business.?

In other words, make it actionable in the context of your development plan.

6- Consider multiple perspectives.

Don't limit yourself to one person's feedback.?

Consider getting feedback from multiple sources to gain a well-rounded view.?

7- Appreciate the feedback and follow up.?

Thank people for taking the time to provide feedback.?

And then keep them posted on how you are working on implementing their suggestions.?

You could also share progress with the rest of the team and/or stakeholders by communicating what the feedback was, what behavioral change is driving, and what business outcome is enabling.?

8- Look for patterns and insights.?

When receiving feedback over time and/or from multiple sources, look for patterns and common themes.?

This will help you to identify core areas that may need attention.?

What’s the data suggesting??

I hope you find these recommendations useful.

What can you implement today to enable a high performing culture in your business?

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#leadership